Court filing
NOTICE by Caroline Anderson, James Cottle, Rachel Curtis, David Evans, Logan Mitchell,… — Plaid Privacy (Dkt. 191)
Summary
Plaintiffs' Post-Distribution Accounting, Document 191 filed August 21, 2023 in In re Plaid Inc. Privacy Litigation, Master Docket No. 4:20-cv-03056-DMR, in the United States District Court for the Northern District of California. It is submitted with declarations of Denise Earle for Angeion Group, LLC, Melissa Gardner for Class Counsel, and Sheila Jambekar of Plaid Inc. The accounting reports a Total Settlement Fund of $58,000,000, 1,198,327 valid claims, 1,774 opt outs, and recovery per claimant of $35.97. It reports court-awarded attorneys' fees of $11,000,000 and $1,516,834.18 remaining in the Settlement Fund as of August 21, 2023. A section on non-monetary relief begins with data deletion from Plaid systems.
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Record facts
| Court | U.S. District Court for the Northern District of California |
|---|---|
| Filed | 2023-08-21 |
Cite this document
“NOTICE by Caroline Anderson, James Cottle, Rachel Curtis, David Evans, Logan Mitchell,… — Plaid Privacy (Dkt. 191).”
U.S. District Court for the Northern District of California, No. 4:20-cv-03056-DMR, Doc. 191, filed 2023-08-21. Archived at Pandemic Darlings, https://pandemicdarlings.com/court-filings/full-docket-plaid-privacy-cand-359040/2023-08-21-gov-uscourts-cand-359040-191-0-doc-191/
, SHA-256 abb2e5bb00fe7e416c23cc21e4c6955138ccae55830675ca1edba41d7a4433fa.Full text
2749446.7
POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
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HERRERA KENNEDY LLP
Shawn M. Kennedy (SBN 218472)
skennedy@herrerakennedy.com
Bret D. Hembd (SBN 272826)
bhembd@herrerakennedy.com
4590 MacArthur Blvd., Suite 500
Newport Beach, CA 92660
Tel: (949) 936-0900
Fax: (855) 969-2050
HERRERA KENNEDY LLP
Nicomedes Sy Herrera (SBN 275332)
nherrera@herrerakennedy.com
Laura E. Seidl (SBN 269891)
lseidl@herrerakennedy.com
1300 Clay Street, Suite 600
Oakland, CA 94612
Tel: (510) 422-4700
Fax: (855) 969-2050
LIEFF CABRASER HEIMANN &
BERNSTEIN, LLP
Rachel Geman (Pro Hac Vice)
rgeman@lchb.com
250 Hudson Street, 8th Floor
New York, NY 10013-1413
Tel: (212) 355-9500
Fax: (212) 355-9592
Co-Lead Class Counsel
LIEFF CABRASER HEIMANN &
BERNSTEIN, LLP
Michael W. Sobol (SBN 194857)
msobol@lchb.com
Melissa Gardner (SBN 289096)
mgardner@lchb.com
Michael K. Sheen (SBN 288284)
msheen@lchb.com
Nicholas R. Hartmann (SBN 301049)
nhartmann@lchb.com
275 Battery Street, 29th Floor
San Francisco, CA 94111-3339
Tel: (415) 956-1000
Fax: (415) 956-1008
BURNS CHAREST LLP
Christopher J. Cormier (Pro Hac Vice)
ccormier@burnscharest.com
4725 Wisconsin Avenue, NW, Suite 200
Washington, DC 20016
Tel: (202) 577-3977
Fax: (469) 444-5002
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF CALIFORNIA
OAKLAND DIVISION
IN RE PLAID INC. PRIVACY
LITIGATION
Master Docket No.: 4:20-cv-03056-DMR
POST-DISTRIBUTION ACCOUNTING
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 1 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
Pursuant to the Court’s July 20, 2022 Order Granting Final Approval of Class Action
Settlement (Dkt. 184 at 23), Class Counsel’s March 1, 2023 Status Report Regarding Settlement
Fund Distribution (Dkt. 190), and this District’s Procedural Guidance for Class Action
Settlements, Plaintiffs respectfully submit the following post-distribution accounting and
supporting Declarations of Denise Earle on behalf of Angeion Group, LLC, the Court-appointed
Settlement Administrator (“Angeion Decl.”); of Melissa Gardner on behalf of Class Counsel
(“Gardner Decl.”); and of Sheila Jambekar, Chief Privacy Officer of Plaid Inc. (Gardner Decl. Ex.
1, “Jambekar Decl.”).
I.
Post-Distribution Accounting
The following is the post-distribution accounting for this matter, as set forth in the
District’s Procedural Guidance for Class Action Settlements.
Settlement Details
Total Settlement Fund
$58,000,000
Approximate number of Class Members
98,000,000
Notice Details
Methods of notice to Class Members
E-mail, post card, custom social
media, digital and social media, paid
search campaign, sponsored class
action website listings
Number of Class Members to whom e-mail notice
was sent
60,271,546
Number of Class Members to whom e-mail notice
was sent and not returned as undeliverable
58,787,099
Number of Class Members to whom post card notice
was sent
650,669
Number of post cards re-mailed to forwarding address 44,749
Number of Class Members to whom post card notice
was sent and not returned as undeliverable
633,219
Number of clicks-through on all digital noticing ads
in initial campaign + reminder campaign
334,516
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 2 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
Claim Forms, Exclusions, and Objections
Number and Percentage of Valid Claims
#: 1,198,327
%: 1.22
Number and Percentage of Opt Outs
#: 1,774
%: 0.0018
Number and Percentage of Objections
#: 5
%: 0.000005
Settlement Payment Details
Recovery per claimant (pro rata share of Net
Settlement Fund)
$35.97
Methods of payment to Class Members
Direct deposit, PayPal, Venmo, and
Mailed Check via USPS
Number of successful digital payments distributed
965,863
Value of successful digital payments
$34,742,092.11
Number of physical checks distributed
232,363
Number of checks cashed
187,744
Value of cashed checks
$6,753,151.68
Number of checks uncashed
44,619
Value of checks uncashed
$1,604,945.43
Maximum court-approved administrative costs
$5,500,000.00
Total administrative costs
$3,935,528.56
Total court-approved service awards to Class
Representatives
$55,000 ($5,000 per Class
Representative)
Court-awarded costs and expenses
$115,920.21
Court-awarded attorneys’ fees
$11,000,000
Court-awarded attorneys’ fees as a percentage of the
Settlement Fund
19%
Counsel’s adjusted lodestar at Final Approval
$4,127,531.00
Counsel’s updated adjusted lodestar total (through
Aug. 4, 2023)
$4,564,688.00
Lodestar multiplier at Final Approval
2.66
Updated lodestar multiplier
2.41
Amount remaining in Settlement Fund (as of August
21, 2023)
$1,516,834.18
See Angeion Decl. ¶¶ 3–4; Gardner Decl. ¶¶ 3–4; Dkt. No. 184 at 20–21.
II.
Non-Monetary Relief
In addition to the monetary relief set forth in the above accounting, the Settlement
includes injunctive relief that the Court rightly described as “significant” (Dkt. 184 at 15),
“robust” (id. at 20), and “a meaningful benefit to Class Members and consumers going forward”
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 3 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
(id. at 16). That relief has conferred, and will continue to confer, the following benefits to Class
Members.
A.
Data Deletion from Plaid Systems
Plaid has deleted the data it retrieved by its “Transactions” product—which can include
information about financial account activity, such as the amount, time, and place of deposits,
withdrawals, transfers, or purchases—for users that connected their financial account(s) to an
application (or applications) that did not ask Plaid to collect Transactions data. Settlement
¶¶ 63(a); Jambekar Decl. ¶ 10.
Separately, Plaid has deleted data from its systems for users that Plaid is aware it has no
valid means to authenticate with the bank. Settlement ¶ 63(b); Jambekar Decl. ¶ 10. This means,
for example, that if the password Plaid obtained for a particular bank account has changed or the
account is closed, Plaid has deleted the associated account data from its systems.
Plaid will maintain these data deletion practices for at least the next three years.
Settlement ¶¶ 64–66; Jambekar Decl. ¶¶ 10–11.
B.
User Control Over Data Through Plaid Portal
Plaid’s website (plaid.com) now includes prominent references and links to Plaid Portal
(my.plaid.com) on its website homepage along with a plain-language description of the user
controls available through the Plaid Portal. Settlement ¶ 54(a); Jambekar Decl. ¶ 3. By creating a
Plaid Portal account, users (including Class Members) can view and manage the connections that
have been made between apps and their financial accounts using Plaid. Class Members can also
delete their financial data stored in Plaid’s systems. Settlement ¶ 58.
Plaid makes reasonable commercial efforts to send periodic e-mail reminders to Plaid
Portal account holders generally describing the user controls available in Plaid Portal, including,
to the extent technically feasible, the ability to disconnect applications from financial accounts,
and delete financial data stored in Plaid’s systems. Settlement ¶ 59; Jambekar Decl. ¶ 7.
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 4 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
C.
Clear Disclosures at the Time of Account Connection
To ensure clarity on Plaid’s role in the financial account connection process, and to ensure
that users (including Class Members) clearly understand who they are sharing their information
with and for what purposes, Plaid’s Link flow includes:
The credentials pane, meaning the pane where users enter their financial account
username and password, explains that the user’s credentials are being “provided to
Plaid.”
The background color of the credential pane will not utilize the color scheme
associated with a specific financial institution for that financial institution.
The consent pane, meaning the pane where users agree to Plaid’s End User
Privacy Policy and that Plaid will connect their application to their financial
institution, continues to (a) refer expressly to Plaid and explain that Plaid is used to
link the user’s accounts; (b) include a conspicuous link to Plaid’s End User
Privacy Policy; and (c) require the user to agree to Plaid’s End User Privacy Policy
by taking clear affirmative action (e.g., by clicking “Continue”).
Settlement ¶ 56; Jambekar Decl. ¶ 5.
Plaid makes reasonable commercial efforts to ensure that its customers using the standard
Link flow continue to comply with these parameters, with certain limited exceptions. Settlement
¶ 57; Jambekar Decl. ¶ 6.
D.
Minimizing the Data Plaid Stores
Plaid is implementing changes to minimize the data it stores from users’ financial
accounts as follows:
With respect to data retrieved from users’ financial accounts, subject to certain
limitations such as for compliance with applicable law, Plaid will only store the
categories of data for the Plaid product(s) that the user’s application specifically
requests from Plaid or that are necessary for Plaid to offer its services, unless the
user has expressly consented to the retrieval of additional data fields.
Plaid uses its best efforts to continue to inform the applications that use Plaid
about its “/item/remove endpoint,” which is a means for those applications to
inform Plaid that a user has terminated their account with the application, which
then terminates the application’s access to data from Plaid and may lead to data
deletion from Plaid’s systems (if such data is not actively used by another
application).
Settlement ¶¶ 60–62; Jambekar Decl. ¶¶ 8–9.
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 5 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
E.
Enhancing Disclosures About What Plaid Is and Does
In addition to the disclosures and controls discussed above, on February 22, 2023, Plaid
updated its End User Privacy Policy (“EUPP”) to provide more detail about Plaid’s data
collection, storage, use, sharing, and deletion practices. See Jambekar Decl. ¶ 2. Per the
Settlement, the updated EUPP:
Provides more detail about the categories of personal information Plaid collects
from users’ financial accounts for each Plaid generally available product, including
a plain-language list of the category or categories of personal information Plaid
collects and a plain-language statement of the general reasons it is collected.
Provides more detail about how Plaid uses data, including by providing, for each
category of personal information that Plaid collects about users, the categories of
uses for which Plaid collects the information and the categories of parties with
whom Plaid shares personal information (if any) (e.g., the developer of the user’s
application).
Provides a plain-language explanation of Plaid’s deletion and retention practices
related to personal information collected from users’ financial accounts.
Provides a dedicated section explaining in plain-language terms the privacy
controls Plaid has made available to users (e.g., “Privacy Control Section”),
regardless of whether those controls are guaranteed by any legal right.
Settlement ¶ 53; Jambekar Decl. ¶ 2.
III.
Cy Pres Distribution
As reported by the Settlement Administrator, $1,516,834.18, including earned interest,
remains in the Settlement Fund following the deduction of all expenses, including outstanding
expenses for administration, tax liabilities, distributions to the Class and the expiration of all
mailed checks. Angeion Decl. ¶ 4. Pursuant to ¶ 78(b)(iv) of the Settlement, if a secondary pro
rata distribution of these funds to Authorized Claimants (or a subset thereof) is not economically
feasible, the Parties may direct the Settlement Administrator to distribute them pro rata to the Cy
Pres Recipients(s) approved by the Court within forty-five (45) days after settlement checks have
expired.
Pursuant to ¶ 84 of the Settlement, Class Counsel proposed Cy Pres Recipients in
Plaintiffs’ Motion for Preliminary Approval of Class Action Settlement. Specifically, Class
Counsel proposed the Privacy Rights Clearinghouse (“PRC”) and Consumer Reports (“CR”).
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 6 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
Dkt. 137-1 at 4; see also Dkt. 153 (Prelim. Approval Order) at 5.
Class counsel have conferred with the Settlement Administrator and with counsel for
Plaid, and have determined that a secondary distribution to Authorized Claimants in this action is
not economically feasible. Angeion Decl. ¶ 5; Gardner Decl. ¶ 5. Class Counsel therefore intend
to authorize the Settlement Administrator to distribute the remaining funds to PRC and CR. Each
of PRC and CR will report to the Parties how it has used those funds pursuant to Settlement ¶ 85.
Pursuant to Settlement ¶ 86, Plaid will not exercise any control or influence over PRC’s and CR’s
expenditure of cy pres funds.
Dated: August 21, 2023
Respectfully submitted,
LIEFF CABRASER HEIMANN & BERNSTEIN, LLP
By: /s/ Rachel Geman
Rachel Geman
LIEFF CABRASER HEIMANN &
BERNSTEIN, LLP
Rachel Geman (Pro Hac Vice)
rgeman@lchb.com
250 Hudson Street, 8th Floor
New York, NY 10013-1413
Tel: (212) 355-9500
Fax: (212) 355-9592
LIEFF CABRASER HEIMANN &
BERNSTEIN, LLP
Michael W. Sobol (SBN 194857)
msobol@lchb.com
Melissa Gardner (SBN 289096)
mgardner@lchb.com
Michael K. Sheen (SBN 288284)
msheen@lchb.com
Nicholas R. Hartmann (SBN 301049)
nhartmann@lchb.com
275 Battery Street, 29th Floor
San Francisco, CA 94111-3339
Tel: (415) 956-1000
Fax: (415) 956-1008
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 7 of 9
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2749446.7
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
HERRERA KENNEDY LLP
By: /s/ Shawn Kennedy
Shawn M. Kennedy
HERRERA KENNEDY LLP
Shawn M. Kennedy (SBN 218472)
skennedy@herrerakennedy.com
Bret D. Hembd (SBN 272826)
bhembd@herrerakennedy.com
4590 MacArthur Blvd., Suite 500
Newport Beach, CA 92660
Telephone: (949) 936-0900
Fax: (855) 969-2050
HERRERA KENNEDY LLP
Nicomedes Sy Herrera (SBN 275332)
nherrera@herrerakennedy.com
Laura E. Seidl (SBN 269891)
lseidl@herrerakennedy.com
1300 Clay Street, Suite 600
Oakland, CA 94612
Telephone: (510) 422-4700
Fax: (855) 969-2050
BURNS CHAREST LLP
By: /s/ Christopher Cormier
Christopher J. Cormier
BURNS CHAREST LLP
Christopher J. Cormier (Pro Hac Vice)
ccormier@burnscharest.com
4725 Wisconsin Avenue, NW
Washington, DC 20016
Tel: (202) 577-3977
Fax: (469) 444-5002
BURNS CHAREST LLP
Warren T. Burns (Pro Hac Vice)
wburns@burnscharest.com
900 Jackson Street, Suite 500
Dallas, TX 75202
Tel: (469) 904-4550
Fax: (469) 444-5002
Co-Lead Class Counsel
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 8 of 9
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POST-DISTRIBUTION ACCOUNTING
CASE NO. 4:20-CV-03056-DMR
ATTESTATION
Pursuant to Civil L.R. 5-1(i)(3), I hereby attest that concurrence in the filing of this
document has been obtained from the above signatories.
Dated: August 21, 2023
By: /s/ Melissa Gardner
Case 4:20-cv-03056-DMR Document 191 Filed 08/21/23 Page 9 of 9File and source
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