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Home Court filings Plaid Privacy In re Plaid Inc. Privacy Litigation — N.D. Cal., No. 4:20-cv-03056-DMR Exhibit G — In re Plaid Inc. Privacy Litigation (Dkt. 113-8, N.D. Cal. No. 4:20-cv-03056)

Court filing

Exhibit G — In re Plaid Inc. Privacy Litigation (Dkt. 113-8, N.D. Cal. No. 4:20-cv-03056)

Filed December 11, 2020 in In re Plaid Inc. Privacy Litigation; one of 174 filings from this case.

Record facts

CourtU.S. District Court for the Northern District of California
Filed2020-12-11

U.S. District Court for the Northern District of California · No. 4:20-cv-03056-DMR · Doc. 113-8 · 2020-12-11 · Docket on CourtListener

Full text

EXHIBIT G 
 
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®PLAID 
Legal 
-
> 
Overview 
> 
End User Privacy 
Policy 
Products..,. 
> 
Politique de 
respect de la vie 
privee pour l'utilisateur 
final 
> 
Polrtica de 
Privacidad para el 
Usuario Final 
> 
Privacy Statement 
> 
Candidate Privacy 
Notice 
> 
End User Services 
Agreement (US) 
> 
End User Services 
Agreement (UK) 
> 
Developer Policy 
> 
Cookie Policy 
> SMS Terms 
> 
Legal Changelog 
Use cases.., 
Docs..,. 
Pricing 
About us.., 
Overvievv 
Overview for Consumers 
Log in 
I Get API keys 
> I 
Welcome! Familiarize yourself with our privacy practices by 
clicking on the following links. 
• Our End User PrivacY. PolicY. (also available in frangais 
and esP-afiol) explains how we collect, use, and share 
consumer information to operate, improve, develop, and 
protect our services. 
• Our Cookie PolicY. explains how we use cookies, which 
are small data files stored on your browser or device, as 
well as your choices related to those cookies. 
• Our PrivacY. Statement explains how we collect, use, and 
share information relating to the access to or use of 
Plaid's websites, products, and services. 
Please don't hesitate to contact us if you have questions. 
Overview for Developers 
For Developers: the following links will take you directly to 
the policies and statement most relevant to you: 
https://web.archive.org/web/202001012107 46/https:/plaid.com/legal/ 
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• Our DeveloP-er Policy_ provides rules and guidelines that 
govern access to or use by developers of the Plaid API, 
websites, dashboards, related tools, products, and 
services provided by Plaid. 
• Our Cookie Policy_ explains how Plaid uses cookies and 
your choices related to those cookies. 
• Our Privacy_ Statement explains how we collect, use, and 
share information relating to the access to or use of 
Plaid's websites, products, and services. 
Please don't hesitate to contact us if you have questions. 
End User Privacy 
Policy 
Effective Date: December 30, 2019 
Privacy and security are very important to us at Plaid. This 
End User Privacy Policy ("Policy") is meant to help you (the 
"end user'') understand how we at Plaid collect, use, and 
share end user information in our possession to operate, 
improve, develop, and protect our services, and as otherwise 
outlined in this Policy. Please take some time to read this 
Policy carefully. 
Please note: this Policy applies to Plaid Inc. and its 
subsidiaries, including Plaid Financial Ltd. and Plaid, B.V. 
(collectively, "Plaid", "we", "our'', and "us"). To determine the 
relevant Plaid entity that is responsible for processing your 
information, please see the "Contacting Plaid" section below. 
Jump to section: 
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First, Some Background 
Our Data Practices 
• Information We Collect and Categories of Sources 
• How We Use Your Information 
Our Lawful Bases for Processing_(EEA and UK End Users 
• Only.) 
• How We Share Your Information 
• Our Retention Practices 
Some Final Details ... 
• International Data Transfers 
• Your Data Protection Rights 
• Changes To This Policy_ 
• Contacting Plaid 
First, Some Background 
A quick note about Plaid 
Our mission at Plaid is to empower innovators by delivering 
access to the financial system. Our technology provides an 
easy way for you to connect your bank account and other 
financial accounts to software applications that can help you 
do things like save for retirement, manage your spending, 
streamline credit applications, or transfer money. These 
software applications are built and provided by our business 
customers (we'll call them "developers" here), and powered 
by Plaid. By delivering access to high-quality, usable 
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financial account data that we've translated and 
standardized, we enable developers to focus on building 
experiences that benefit you. 
About this Policy 
Our goal with this Policy is to provide a simple and 
straightforward explanation of what information Plaid collects 
from and about end users ("End User Information"), and how 
we use and share that information. We value transparency 
and want to provide you with a clear and concise description 
of how we treat your End User Information. 
Please note that this Policy only covers the information that 
Plaid collects, uses, and shares. It does not explain what 
developers do with any End User Information we provide to 
them (or any other information they may collect about you 
separately from Plaid). This Policy also does not cover any 
websites, products, or services provided by others. We 
encourage you to review the privacy policies or notices of 
developers or those third parties for information about their 
practices. 
Our Data Practices 
Information We Collect and Categories of 
Sources 
As explained in greater detail below, Plaid has collected 
identifiers, commercial information, electronic network 
activity information, professional information, inferences, and 
other types of End User Information. 
Information you provide. When you connect your financial 
accounts with a developer application or otherwise connect 
your financial accounts through Plaid, where applicable, we 
collect identifiers and login information required by the 
provider of your account, such as your username and 
password, or a security token. In some cases, we also 
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collect your phone number, email address, security 
questions and answers, and one-time password (OTP) to 
help verify your identity before connecting your financial 
accounts. When providing this information, you give the 
developer and Plaid the authority to act on your behalf to 
access and transmit your End User Information from the 
relevant bank or other entity that provides your financial 
accounts (we'll call them "financial product and service 
providers" in this Policy). You may also provide us with 
identifiers and other information, including your name, email 
address, and phone number, when you contact us or enter 
any such information on our websites. 
Information we collect from your financial accounts. The 
information we receive from the financial product and service 
providers that maintain your financial accounts varies 
depending on the specific Plaid services developers use to 
power their applications, as well as the information made 
available by those providers. But, in general, we collect the 
following types of identifiers, commercial information, and 
other personal information from your financial product and 
service providers: 
• Account information, including financial institution name, 
account name, account type, account ownership, branch 
number, IBAN, BIC, and account and routing number; 
• Information about an account balance, including current 
and available balance; 
• Information about credit accounts, including due dates, 
balances owed, payment amounts and dates, transaction 
history, credit limit, repayment status, and interest rate; 
• Information about loan accounts, including due dates, 
repayment status, balances, payment amounts and dates, 
interest rate, guarantor, loan type, payment plan, and 
terms; 
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• Information about investment accounts, including 
transaction information, type of asset, identifying details 
about the asset, quantity, price, fees, and cost basis; 
• Identifiers and information about the account owner(s), 
including name, email address, phone number, date of 
birth, and address information; 
• Information about account transactions, including amount, 
date, payee, type, quantity, price, location, involved 
securities, and a description of the transaction; and 
• Professional information, including information about your 
employer, in limited cases where you've connected your 
payroll accounts. 
The data collected from your financial accounts includes 
information from all your accounts (e.g., checking, 
savings, and credit card) accessible through a single set 
of account credentials. 
Information we receive from your devices. When you 
use your device to connect to our services through a 
developer's application, we receive identifiers and 
electronic network activity information about that device, 
including IP address, hardware model, operating system, 
which features within our services you access, and other 
technical information about the device. We also use 
cookies or similar tracking technologies to collect usage 
statistics and to help us provide and improve our services. 
You can find more information about how we use cookies 
and your related choices in our Cookie Policy_. 
Information we receive about you from other 
sources.We also receive identifiers and commercial 
information about you directly from the relevant developer 
or other third parties, including our service providers, bank 
partners, and identity verification services. For example, 
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developers may provide information such as your full 
name, email address, phone number, or information about 
your financial accounts and account transactions. 
Inferences we derive from the data we collect. We may 
use the information we collect about you to derive 
inferences. For example, we may infer your location or 
your projected income based on the information we have 
collected about you from other sources. 
How We Use Your Information 
We use your End User Information for a number of business 
and commercial purposes, including to operate, improve, 
and protect the services we provide, and to develop new 
services. More specifically, we use your End User 
Information: 
• To operate, provide, and maintain our services; 
• To improve, enhance, modify, add to, and further develop 
our services; 
• To protect you, developers, our partners, Plaid, and others 
from fraud, malicious activity, and other privacy and 
security-related concerns; 
• To develop new services; 
• To provide customer support to you or to developers, 
including to help respond to your inquiries related to our 
service or developers' applications; 
• To investigate any misuse of our service or developers' 
applications, including violations of our DeveloRer Policy_, 
criminal activity, or other unauthorized access to our 
services; and 
• For other notified purposes with your consent. 
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Our Lawful Bases for Processing (EEA and UK 
End Users Only) 
For individuals in the European Economic Area ("EEA") or 
the United Kingdom ("UK"), our legal basis for processing 
your End User Information will depend on the information 
concerned and the context in which we collected or 
processed it. Generally, however, we will normally only 
collect and process End User Information where: 
a. we need to fulfill our responsibilities and obligations in any 
contract or agreement with you (for example, to comply 
with our end user services agreements); 
b. to comply with our legal obligations under applicable law; 
c. the processing is necessary for our legitimate interests 
and not overridden by your data protection interests or 
fundamental rights and freedoms (for example, to 
safeguard our services; to communicate with you; or to 
provide or update our services); and 
d. you have given your consent to do so. 
To the extent we rely on consent to collect and process End 
User Information, you have the right to withdraw your 
consent at any time per the instructions provided in this 
Policy. 
How We Share Your Information 
We share your End User Information for a number of 
business purposes: 
• With the developer of the application you are using and as 
directed by that developer (such as with another third 
party if directed by you); 
• To enforce any contract with you; 
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• With our data processors and other service providers, 
partners, or contractors in connection with the services 
they perform for us or developers; 
• If we believe in good faith that disclosure is appropriate to 
comply with applicable law, regulation, or legal process 
(such as a court order or subpoena); 
• In connection with a change in ownership or control of all 
or a part of our business (such as a merger, acquisition, 
reorganization, or bankruptcy); 
• Between and among Plaid and our current and future 
parents, affiliates, subsidiaries and other companies 
under common control or ownership; 
• As we believe reasonably appropriate to protect the rights, 
privacy, safety, or property of you, developers, our 
partners, Plaid, and others; or 
• For any other notified purpose with your consent. 
We may collect, use, and share End User Information in an 
aggregated, de-identified, or anonymized manner (that does 
not identify you personally) for any purpose permitted under 
applicable law. This includes creating or using aggregated, 
de-identified, or anonymized data based on the collected 
information to develop new services and to facilitate 
research. 
We do not sell or rent personal information that we collect. 
Our Retention Practices 
We retain End User Information for no longer than necessary 
to fulfill the purposes for which it was collected and used, as 
described in this Policy, unless a longer retention period is 
required or permitted under applicable law. As permitted 
under applicable law, even after you stop using an 
application or terminate your account with one or more 
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developer, we may still retain your information (for example, 
if you still have an account with another developer). 
However, your information will only be processed as required 
by law or in accordance with this Policy. 
Please refer to the "Your Data Protection Rights" section for 
options that may be available to you, including the right to 
request deletion of End User Information. You can also 
contact us about our data retention practices using the 
contact information below. 
Some Final Details ... 
International Data Transfers 
We operate internationally, and as a result, will transfer the 
information we collect about you across international 
borders, including from the EEA or UK to the United States, 
for processing and storage. To the extent that the information 
we collect about you is transferred from the EEA to 
territories/countries for which the EU Commission has not 
made a finding that the legal framework in that 
territory/country provides adequate protection for individuals' 
rights and freedoms for their personal data, we will transfer 
such data consistent with applicable data protection laws, 
including through the use of the EU Commission-approved 
standard contractual clauses. You can ask for a copy of 
these standard contractual clauses by contacting as as set 
out below. 
Your Data Protection Rights 
Under applicable law, and subject to limitations and 
exceptions provided by law, if you are located in the EEA or 
UK, and in certain other jurisdictions, you may have certain 
rights in relation to the End User Information collected about 
you and how it is used, including the right to: 
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• Access End User Information collected about you; 
• Request that we rectify or update your End User 
Information that is inaccurate or incomplete; 
• Request, under certain circumstances, that we restrict the 
processing of or erase your End User Information; 
• Object to our processing of your End User Information 
under certain conditions provided by law; 
• Where processing of your End User Information is based 
on consent, withdraw that consent; 
• Request that we provide End User Information collected 
about you in a structured, commonly used and machine­
readable format so that you can transfer it to another 
company, where technically feasible; and 
• File a complaint regarding our data protection practices 
with a supervisory authority (if you are in the EEA or UK, 
please refer to the following link for contact details: 
httP-s:/ /edP-b.euroP-a.eu/about-edP-b/board/members en).. 
Under the California Consumer Privacy Act ("CCPA"), and 
subject to certain limitations and exceptions, if you are a 
California resident, you may have the following rights with 
respect to End User Information we have collected about you 
that constitutes personal information under the CCPA: 
• To request access to more details about the categories 
and specific pieces of personal information we may have 
collected about you in the last 12 months (including 
personal information disclosed for business purposes); 
• To request deletion of your personal information; 
• To opt-out of any "sales" of your personal information, if a 
business is selling your information; and 
• To not be discriminated against for exercising these rights. 
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To exercise your data protection rights, where applicable, 
you can submit a request using our online form (available 
here), or contact us as described in the "Contacting Plaid" 
section below. You may be required to provide additional 
information necessary to confirm your identity before we 
can respond to your request. 
We will consider all such requests and provide our 
response within a reasonable period of time (and within 
any time period required by applicable law). Please note, 
however, that certain information may be exempt from 
such requests, for example if we need to keep the 
information to comply with our own legal obligations or to 
establish, exercise, or defend legal claims. 
Changes To This Policy 
We may update or change this Policy from time to time. If we 
make any updates or changes, we will post the new policy 
on Plaid's website at httP-s://P-laid.com/legal and update the 
effective date at the top of this Policy. We will also notify 
developers of any material changes in accordance with our 
developer agreements, as they are generally best positioned 
to notify their end users about such changes to this Policy, 
as appropriate. 
Contacting Plaid 
If you have any questions or complaints about this Policy, or 
about our privacy practices generally, you can contact us at 
P-rivacY..@P-laid.com or by mail at: 
If you reside outside the EEA or UK: 
Plaid Inc. 
Attn: Legal 
PO Box 7775 #35278 
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San Francisco, California 94120-7775 
U.S.A. 
If you reside in the EEA or UK: 
Plaid Financial Ltd. 
Attn: Legal 
New Penderel House, 4th Floor 
283-288 High Holborn 
London, United Kingdom, WC1V 7HP 
Politique de respect 
de la vie privee pour 
l'utilisateur final 
Date d'entree en vigueur : 29 mai 2019 
Le respect de la vie privee et la securite sont tres importants 
pour nous a Plaid. Cette politique de respect de la vie privee 
est destinee a vous faire comprendre la fac;on dont nous 
collectons, utilisons et partageons les informations sur 
l'utilisateur final en notre possession, afin de faire 
fonctionner, ameliorer, developper et proteger nos services 
et pour toute autre finalite decrite par ailleurs dans la 
presente politique. Veuillez prendre le temps de lire cette 
politique avec attention. 
Pour obtenir des informations sur l'entite Plaid responsable 
du traitement de vos informations, veuillez voir la section 
Contacter Plaid ci-dessous. 
Aller a la section 
Le contexte 
Comment nous traitons et P-rotegeons vos informations 
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• Les informations gue nous collectons 
• Comment nous utilisons vos informations 
Comment nous P-artageons et conservons vos 
• informations 
Quelgues derniers details ... 
• Transferts internationaux de donnees 
• Vos droits a la P-rotection de vos donnees 
• Modifications aP-P-Ortees a cette P-Olitigue 
• Contacter Plaid 
Le contexte 
Un mot sur Plaid 
Notre mission est de dynamiser les innovateurs en leur 
donnant acces au systeme financier. Notre technologie 
fournit un moyen facile pour que vous ( « l'utilisateur final ») 
puissiez connecter votre compte bancaire et d'autres 
comptes financiers aux applications logicielles qui peuvent 
aider a realiser des operations telles que les retraits, la 
gestion des depenses, optimisation des demandes de credit, 
ou transferts d'argent. Ces applications logicielles sont 
developpees et fournies par nos clients commerciaux 
(appeles « developpeurs » ), alimentees et rendues plus 
performantes par Plaid. En fournissant un acces a des 
donnees financieres de haute qualite et utilisables, des 
donnees que nous avons traduites et normalisees, nous 
permettons a nos developpeurs de se concentrer sur la 
creation d'experiences pour votre benefice. 
Au sujet de cette politique 
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L'objectif de cette politique est de fournir une explication 
simple et directe sur les informations collectees par Plaid 
aupres de et au sujet des utilisateurs finaux, et de la fac;on 
dont nous utilisons et partageons ces informations. Bien que 
nous fassions generalement confiance a nos developpeurs 
pour vous informer au sujet des services que nous leur 
fournissons, et pour vous fournir une notification et obtenir 
tous les consentements necessaires afin que nous puissions 
traiter vos informations, nous prisons la transparence et 
souhaitons vous donner une description claire et concise de 
la fac;on dont nous traitons vos informations. 
Veuillez noter que cette politique couvre uniquement les 
informations que Plaid collecte, utilise et partage. Elle 
n'explique pas ce que nos developpeurs font des 
informations d'un utilisateur final que nous leur fournissons 
(ou de toute autre information qu'ils peuvent collecter sur 
vous, leur utilisateur final). Cette politique ne couvre pas non 
plus les sites web, produits, ou services fournis par d'autres 
parties. Nous vous encourageons a examiner les politiques 
ou declarations relatives a la vie privee de nos developpeurs 
ou des tiers pour vous informer en ce qui concerne leurs 
pratiques. 
Comment nous traitons et protegeons vos 
informations 
Les informations que nous collectons 
Informations que vous fournissez pour connecter vos 
comptes financiers. Lorsque vous connectez vos comptes 
financiers avec !'application d'un developpeur ou que vous 
connectez de maniere distincte vos comptes financiers au 
moyen de Plaid, nous collectons les informations de 
connexion requises par votre prestataire de compte, comme 
votre nom d'utilisateur et mot de passe, les reponses aux 
questions de securite ou un jeton de securite. Dans certains 
cas, nous collectons egalement votre numero de telephone 
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pour aider a verifier votre identite avant de se connecter a 
vos comptes financiers. En fournissant ces informations, 
vous donnez au developpeur et a Plaid l'autorite pour agir en 
votre nom, acceder et transmettre vos informations a 
!'institution financiere concernee ou a un autre prestataire de 
services financiers. 
Informations collectees depuis vos comptes 
financiers.Les informations que nous recevons des 
institutions financieres et autres prestataires de services 
financiers qui gerent vos comptes financiers peuvent varier 
en fonction des services specifiques de Plaid que nos 
developpeurs utilisent afin d'alimenter et de renforcer leurs 
applications, ainsi que des informations qui sont partagees 
par votre institution financiere et prestataires de service 
financier. Mais en regle generale, nous collectons les types 
d'informations notees ci-dessous, aupres de vos institutions 
financieres et autres prestataires de services financiers 
• les informations de comptes, y compris le nom de 
!'institution financiere, le nom du compte, type de compte, 
le numero de la succursale, l'IBAN, le SIC et les numeros 
de compte et d'acheminement ; 
• les informations relatives au solde du compte, y compris 
le solde courant et disponible ; 
• les informations sur les comptes ou lignes de credit, y 
compris les avis d'echeance et des montants dus, les 
montants des paiements et leurs dates, l'historique des 
transactions et les taux d'interets ; 
• les informations sur les comptes de pret, y compris les 
dates d'echeance, soldes, montants payables ou payes et 
dates des paiement, taux d'interets, type de pret, plan de 
paiement et calendrier 
• les informations sur les comptes d'investissement, y 
compris les donnees d'identification sur les actifs, la 
quantite et leur valeur fiscale ; 
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• les informations sur le(s) detenteur(s) du compte, y 
compris leur nom, adresse email, numero de telephone et 
informations d'adresse ; et 
• les informations concernant les transactions du compte, 
par exemple, le montant, la date, le type, le prix, les 
valeurs concernees et une description de la transaction. 
Les donnees collectees depuis vos comptes financiers 
pourront comprendre des informations provenant de vos 
comptes secondaires (p.ex. Compte courant, epargne ou de 
carte de credit) accessibles au moyen d'un ensemble unique 
d'identifiants. 
Informations rec;ues de vos appareils. Notre technologie 
est generalement integree dans les applications de nos 
developpeurs. Lorsque vous utilisez votre appareil pour vous 
connecter a nos services au moyen de !'application d'un 
developpeur, ou que vous accedez a votre compte Plaid, 
nous recevons des informations sur cet appareil, y compris 
l'adresse IP, le modele de l'appareil, le systeme d'exploitation 
et d'autres informations techniques sur l'appareil. Nous 
utilisons des cookies ou des technologies de trac;age 
similaires pour collecter des statistiques d'utilisation et nous 
aider a fournir et ameliorer nos services ; vous pouvez 
trouver plus d'informations sur la fac;on dont nous utilisons 
les cookies et les choix qui leur sont lies dans notre 
Politigue relative aux cookies. 
Informations que nous recevons sur vous d'autres 
sources. Nous recevons egalement des informations sur 
vous directement du developpeur concerne ou d'autres 
parties tierces, y compris des fournisseurs de services et des 
services de verification des identites. Par exemple, nos 
developpeurs peuvent nous fournir des informations sur 
vous telles que votre nom complet, adresse email, numero 
de telephone ou des informations sur les transactions de 
votre compte. 
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Comment nous utilisons vos informations 
Nous utilisons les informations que nous collectons pour 
faire fonctionner, ameliorer et proteger les services que nous 
fournissons, et pour developper de nouveaux services. Plus 
specifiquement, nous utilisons vos informations : 
• pour faire fonctionner, fournir et assurer la maintenance 
de nos services ; 
• pour ameliorer, perfectionner, modifier, ajouter a et 
developper nos services ; 
• pour vous proteger, proteger nos developpeurs, ou Plaid 
contre la fraude, les activites malveillantes et d'autres 
problemes relatifs a la vie privee OU a la securite ; 
• pour developper de nouveaux services ; 
• pour fournir un support client a nos developpeurs ou a 
vous, y compris en aidant a repondre aux demandes 
relatives a nos services ou aux applications de nos 
developpeurs ; 
• pour enqueter sur les utilisations incorrectes de nos 
services ou des applications de nos developpeurs, y 
compris les violations de notre 
Politigue relative aux develor;meurs, toute activite illegale 
ou acces non autorise a nos services ; et 
• pour toute autre finalite ayant obtenu votre consentement. 
Pour les ressortissants de l'Espace Economique Europeen 
(EEE) ou de la Suisse, lorsque nous traitons vos 
informations, nous ne le faisons que dans le but de remplir 
nos obligations envers vous en vertu de tout contrat passe 
avec vous ; pour nous conformer a des obligations legales ; 
si vous avez donne votre consentement au traitement de vos 
informations pour une finalite specifique ; ou si nous avons 
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un interet legitime a utiliser vos informations (par exemple 
pour la protection de nos services ; pour communiquer avec 
vous ; ou pour fournir nos services ou les mettre a jour). 
Comment nous partageons et conservons vos 
informations 
Nous prenons des mesures specialement corn;ues pour 
proteger les informations des utilisateurs finaux en notre 
possession. Ces mesures comprennent notamment 
l'etablissement et le maintien de mesures garantissant la 
securite de vos informations telles que le chiffrement des 
donnees, pare-feux, controle des acces logiques et 
physiques, et une surveillance continue. Ces mesures de 
securite sont regulierement evaluees et revisees (par Plaid 
ou des auditeurs externes) afin d'attester qu'elles repondent 
efficacement aux standards de notre industrie. 
Nous ne vendons ni ne cedons les informations des 
utilisateurs finaux aux societes de marketing ou a d'autres 
tiers. Mais nous partageons les informations sur l'utilisateur 
final avec des tiers de la maniere decrite dans la presente 
politique. Par exemple, nous partageons vos informations 
avec le developpeur de !'application que vous utilisez et 
selon ses instructions (comme avec un autre tiers si vous 
nous le demandez). Nous partageons egalement vos 
informations 
• avec votre consentement ; 
• avec nos prestataires de services, partenaires ou 
contractants en relation avec les services qu'ils realisent 
pour nous ou pour nos developpeurs ; 
• si nous estimons de bonne foi que la divulgation de vos 
informations est appropriee pour nous conformer a la loi, 
ou aux injonctions des autorites judiciaires (tels qu'un 
jugement ou une injonction d'un tribunal) ; 
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• dans la mesure necessaire en cas de modification de la 
propriete ou du controle de tout ou partie de notre 
entreprise (telle qu'une fusion, acquisition, reorganisation 
ou faillite) ; 
• avec nos filiales, nos succursales et nos partenaires 
commerciaux, presents ou futurs, et avec des entreprises 
possedees ou dirigees par des tiers qui sont en meme 
temps proprietaires ou dirigeants de notre entreprise ; ou 
• si nous estimons raisonnablement approprie de proteger 
les droits, la vie privee, la securite ou la propriete des 
biens des utilisateurs finaux, de nos developpeurs, de nos 
partenaires ou de Plaid. 
Nous pouvons collecter, utiliser et partager les informations 
re<;ues de fa<;on agregee ou d'une maniere anonyme (qui ne 
permet pas de vous identifier) a toute fin autorisee par la loi 
applicable. Ceci comprend le fait de creer ou d'utiliser des 
donnees agregees ou anonymisees a partir des informations 
collectees pour developper de nouveaux services et pour 
faciliter la recherche. Nous conservons les informations que 
nous collectons sur vous aussi longtemps que necessaire 
pour remplir les finalites pour lesquelles nous les collectons, 
a mains qu'une periode de conservation plus longue soit 
requise ou permise en vertu de la loi, reglementation ou du 
contrat applicable. Selan ce que la loi applicable permet, 
meme apres que vous avez arrete d'utiliser une application 
ou avez resilie votre compte avec l'un de nos developpeurs, 
nous pouvons conserver vos informations (par example, si 
vous possedez un compte distinct aupres d'un autre 
developpeur). Cependant, vos informations ne seront 
traitees que conformement aux exigences de la loi ou 
conformement a la presente politique. 
Quelques derniers details ... 
Transferts internationaux de donnees 
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Nous exen;ons nos activites dans le monde entier et de ce 
fait les informations que nous collectons a votre sujet sont 
susceptibles d'etre transferees, utilisees ou conservees dans 
n'importe quel pays ou nous intervenons ou dans lequel 
nous faisons appel a des prestataires de services. Cela 
signifie que vos informations peuvent etre transferees vers 
un pays different que la ou elles ont ete collectees, qui peut 
ne pas fournir les memes niveaux de protection que dans le 
pays ou vous residez. Concernant les informations des 
utilisateurs finaux transferees en dehors de l'EEE ou de la 
Suisse, Plaid conclut des clauses contractuelles types 
(p.ex., ici et ici) afin de procurer des mesures de protection 
appropriees pour la protection des donnees a caractere 
personnel et respectueuses des lois applicables. 
Vos droits a la protection de vos donnees 
Sous reserve des limitations et des exceptions prevues par 
la loi, si vous etes situe dans l'EEE ou en Suisse, et dans 
certains autres pays soumis a une legislation specifique, 
vous disposez de certains droits et choix quant aux 
informations que nous collectons a votre sujet et a la fac;on 
de les utiliser, y compris le droit 
• d'acceder aux informations sur les utilisateurs finaux que 
nous avons collectees sur vous ; 
• de demander que nous rectifions ou mettions a jour les 
informations sur les utilisateurs finaux collectees sur vous, 
qui sont inexactes ou incompletes ; 
• de demander, dans certaines circonstances, que nous 
limitions le traitement des informations collectees a votre 
sujet, ou que nous les effacions ; 
• de vous opposer au traitement des informations sur les 
utilisateurs finaux que nous avons collectees a votre sujet 
sous certaines conditions prevues par la loi 
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• lorsque le traitement est base sur le consentement, de 
revoquer ce consentement ; 
• de demander que nous fournissions les informations sur 
les utilisateurs finaux collectees a votre sujet dans un 
format structure, communement utilise et lisible par 
machine, afin que vous puissiez les transmettre a une 
autre societe, lorsque cela est techniquement possible ; et 
• de deposer une plainte concernant nos pratiques relatives 
a la protection des donnees aupres d'une autorite de 
surveillance (si vous vous trouvez dans l'UE, veuillez vous 
referer au lien suivant pour le detail des coordonnees : 
httP-s://edP-b,euroP-a,eu/about-edP-b/board/members fr).. 
Pour exercer vos droits a la protection de vos donnees, le 
cas echeant, vous pouvez nous contacter a 
P-rivacY..@P-laid.com, ou de la fa<;on decrite dans la section 
Contacter Plaid ci-dessous. 
Modifications apportees a cette politique 
Nous sommes susceptibles de modifier la presente politique 
de temps en temps. Si nous realisons des changements, 
nous posterons la nouvelle politique sur le site web de Plaid 
a httP-s://P-laid.com/legal et nous mettrons a jour la date 
d'entree en vigueur en haut de cette politique. Nous 
informerons egalement nos developpeurs de toute 
modification importante relatifs a la conformite 
conformement a nos accords avec ces derniers, qui sont 
generalement mieux positionnes pour informer leurs 
utilisateurs finaux des changements a la presente politique, 
le cas echeant. 
Contacter Plaid 
Si vous avez des questions ou des plaintes concernant la 
presente politique, ou a propos de nos pratiques relatives a 
la protection de la vie privee de maniere generale, vous 
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pouvez nous contacter a wivacY..@P-laid.com ou par email a :  
Si vous residez en dehors de l'EEE ou de la Suisse : 
Plaid Inc. 
Attn: Legal 
PO Box 7775 #35278 
San Francisco, California 94120-7775 
U.S.A. 
Si vous residez dans l'EEE ou en Suisse : 
Plaid Financial Ltd. 
Attn: Legal 
New Penderel House, 4th Floor 
283-288 High Holborn 
London, United Kingdom, WC1V ?HP 
Veuil/ez noter : Pour les personnes physiques situees dans 
l'EEE ou en Suisse, Plaid Financial Ltd., notre entite situee 
au Royaume Uni, est generalement le responsable du 
traitement de vos informations, ce qui signifie qu'elle est 
responsable du traitement de vos informations. Cependant, 
dans certains cas, le responsable du traitement sera Plaid 
Inc. 
Politica de Privacidad 
para el Usuario Final 
Fecha de entrada en vigor: 29 de mayo de 2019 
La privacidad y la seguridad son muy importantes para 
Plaid. La finalidad de esta Polftica es explicarle c6mo 
recabamos, usamos y compartimos la informaci6n sobre el 
usuario final en nuestro poder para ofrecer, mejorar, 
desarrollar y proteger nuestros servicios, y para 
cualesquiera otras finalidades que se estipulen en esta 
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Polftica. Por favor, lea esta Polftica con atencion. Para 
obtener informacion sabre la concreta entidad de Plaid 
responsable del tratamiento de su informacion, por favor 
consulte el apartado de Como ponerse en contacto con 
Plaid, mas abajo. 
Ir a la secci6n: 
Contexto 
Como tratamos y_P-rotegemos la informacion 
• Que informacion recabamos 
• Como usamos su informacion 
• Como comRartimos y_ almacenamos su informacion 
Consideraciones finales ... 
• Transferencias internacionales de datos 
• Sus derechos en materia de woteccion de datos 
• Cambios en esta P-Olftica 
• Como P-Onerse en contacto con Plaid 
Contexto 
Breve comentario sobre Plaid 
Nuestra mision es fortalecer a los innovadores 
proporcionandoles acceso al sistema financiero. Nuestra 
tecnologra le proporciona a Listed (el "usuario final") una 
forma sencilla de vincular su cuenta bancaria u otras 
cuentas financieras con aplicaciones software que le pueden 
ayudar a hacer cosas como ahorrar para la jubilacion, 
administrar sus gastos, optimizar solicitudes de credito o 
transferir dinero. Dichas aplicaciones son desarrolladas y 
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proporcionadas por nuestros socios comerciales ( en lo 
sucesivo, "desarrolladores"), y potenciadas a traves de la 
tecnologfa de Plaid. Al proporcionar acceso a datos 
financieros utiles y de gran calidad, previamente adaptados 
y estandarizados por nosotros, permitimos a nuestros 
desarrolladores centrarse en construir experiencias que 
sean beneficiosas para Usted. 
Sobre esta Polftica 
Nuestro objetivo en relaci6n con la presente Polftica es el de 
ofrecerle una explicaci6n sencilla y directa sobre que 
informaci6n recaba Plaid de, y sobre, los usuarios finales y 
acerca de c6mo usamos y compartimos dicha informaci6n. 
Aunque, en general, confiamos en que nuestros 
desarrolladores le informen en relaci6n con los servicios que 
les prestamos, y tambien en que le informen y obtengan 
cualesquiera consentimientos que pudieran ser necesarios 
para que podamos tratar su informaci6n, valoramos la 
transparencia y, por esa raz6n, queremos ofrecerle una 
descripci6n clara y concisa de c6mo tratamos su 
informaci6n. 
Esta Polftica unicamente sera aplicable respecto de la 
informaci6n que Plaid recaba, usa y comparte. No cubrira, 
por tanto, el uso que nuestros desarrolladores puedan hacer 
de cualquier informaci6n relativa a usuarios finales que 
nosotros les suministremos (o de cualquier otra informaci6n 
que ellos mismos recaben sobre Usted, como su usuario 
final). Esta Polftica tampoco es aplicable a cualesquiera 
sitios web, productos o servicios de terceros. Le 
recomendamos consultar las polfticas o declaraciones de 
privacidad de nuestros desarrolladores, o de dichos 
terceros, para obtener informaci6n adicional sobre sus 
practicas. 
Como tratamos y protegemos la informacion 
Que informacion recabamos 
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lnformaci6n que Usted proporciona para vincular sus 
cuentas financieras. Cuando Listed vincula sus cuentas 
financieras con una aplicaci6n de un desarrollador, o 
conecta de forma distinta sus cuentas financieras a traves 
de Plaid, recabamos la informaci6n de inicio de sesi6n 
requerida por el proveedor de su cuenta, como su usuario y 
contrasena, las respuestas a las preguntas de seguridad, o 
un token de seguridad. En algunos casos, tambien 
recabamos su numero de telefono para ayudar a verificar su 
identidad antes de vincular sus cuentas financieras. Al 
facilitar esta informaci6n, usted autoriza al desarrollador y a 
Plaid para actuar en su nombre y acceder a, y transmitir su 
informaci6n de la entidad financiera correspondiente y de 
otros proveedores de servicios financieros. 
lnformaci6n recabada de sus cuentas financieras. La 
informaci6n que recibimos de las entidades financieras y de 
otros proveedores de servicios financieros que gestionan 
sus cuentas financieras varfa en funci6n de los servicios 
concretos de Plaid que nuestros desarrolladores utilicen 
para habilitar sus aplicaciones, asf como de la informaci6n 
facilitada por dichas entidades financieras y proveedores. 
Sin embargo, en general, recabamos los siguientes tipos de 
informaci6n de sus entidades financieras y de otros 
proveedores de servicios financieros: 
• informaci6n sabre la cuenta, incluyendo el nombre de la 
entidad financiera, el nombre de cuenta, el tipo de cuenta, 
el numero de la sucursal, el IBAN, el BIC, el numero de 
cuenta y, en su caso, el numero routing (de 
enrutamiento ); 
• informaci6n sabre el saldo de la cuenta, incluyendo el 
saldo actual y el disponible; 
• informaci6n sabre cuentas de credito, incluyendo las 
fechas de vencimiento y cantidades adeudadas, las 
cantidades pagadas y las fechas, el historial de 
transacciones y los tipos de interes; 
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• informaci6n sobre cuentas de prestamo, incluyendo las 
fechas de vencimiento, los saldos, las cantidades 
pagadas o pagaderas y las fechas, los tipos de interes, 
los tipos de prestamo, el plan de pagos y los plazos; 
• informaci6n sobre cuentas de inversion, incluyendo los 
datos identificativos de activos, las cantidades y los 
valores a efectos tributarios; 
• informaci6n sobre el titular o titulares de la cuenta, 
incluido el nombre, el correo electr6nico, el numero de 
telefono y la direcci6n; e 
• informaci6n sobre los movimientos de la cuenta, 
incluyendo los importes, las fechas, los tipos, los precios, 
los valores implicados y los conceptos de las 
transacciones. 
Tales datos incluyen informaci6n sobre todas sus 
subcuentas (p. ej., cheques, ahorros o tarjeta de credito), a 
las que se pueda tener acceso a traves de un unico conjunto 
de credenciales de cuenta. 
lnformaci6n recibida de sus dispositivos. Nuestra 
tecnologfa esta normalmente integrada en las aplicaciones 
de nuestros desarrolladores. Cuando Usted usa uno de sus 
dispositivos para conectarse a nuestros servicios a traves de 
la aplicaci6n de un desarrollador, o cuando Usted accede a 
su cuenta de Plaid, recibimos informaci6n sobre ese 
dispositivo, como su direcci6n IP, su modelo de hardware, su 
sistema operativo asf como otra informaci6n tecnica sobre el 
dispositivo. Ademas, utilizamos cookies, o tecnologfas 
analogas de seguimiento, para elaborar estadfsticas de uso 
y para que nos ayuden a prestar y mejorar nuestros 
servicios. Puede obtener mas informaci6n sobre c6mo 
usamos las cookies y sus opciones en relaci6n con las 
mismas en nuestra Polftica de cookies. 
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lnformaci6n que recibimos sobre Usted de otras 
fuentes.Tambien recibimos informaci6n sobre Listed 
directamente del desarrollador correspondiente o de otros 
terceros, incluyendo proveedores de servicios y de servicios 
de verificaci6n de identidad. Por ejemplo, nuestros 
desarrolladores pueden proporcionarnos informaci6n sobre 
usted, como su nombre completo, direcci6n de correo 
electr6nico, numero de telefono o informaci6n sobre las 
transacciones en sus cuentas. 
Como usamos su informacion 
Utilizamos la informaci6n que recabamos para ofrecer, 
mejorar y proteger nuestros servicios, asr como para 
desarrollar nuevos servicios. En particular, usamos su 
informaci6n: 
• para operar, prestar y mantener nuestros servicios, 
• para mejorar, perfeccionar, modificar o ampliar nuestros 
servicios, o para desarrollarlos aun mas; 
• para protegerle a Listed, a nuestros desarrolladores, a 
nuestros socios y a nosotros mismos frente a fraudes, 
actividades maliciosas u otras amenazas relacionadas 
con la privacidad y la seguridad; 
• para desarrollar nuevos servicios; 
• para proporcionar asistencia tecnica a nuestros 
desarrolladores o a Listed, lo cual incluira, entre otras 
actividades, contestar a sus preguntas acerca de 
nuestros servicios o de las aplicaciones de nuestros 
desarrolladores; 
• para investigar cualquier uso inadecuado de nuestros 
servicios o de las aplicaciones de nuestros 
desarrolladores, lo cual incluira violaciones de nuestra 
Polftica de desarrolladores, actividades delictivas u otros 
accesos no autorizados a nuestros servicios; y 
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• para cualesquiera otras finalidades que Usted haya 
consentido. 
Si es Usted una persona ff sica ubicada en el Espacio 
Econ6mico Europeo ("EEE") o Suiza, cuando tratemos su 
informaci6n, lo haremos exclusivamente para cumplir 
nuestras obligaciones derivadas de cualquier acuerdo con 
Usted, para cumplir las obligaciones legales que nos 
correspondan, porque Usted haya dado su consentimiento 
para el tratamiento de su informaci6n para un fin especffico 
o porque tengamos un legftimo interes en el uso de su 
informaci6n (por ejemplo, proteger nuestros servicios, 
comunicarnos con Usted o prestar o actualizar nuestros 
servicios ). 
Como compartimos y almacenamos su 
informacion 
Adoptamos medidas especfficamente diseiiadas para 
proteger la informaci6n del usuario final en nuestro poder. 
Entre tales medidas se incluyen el establecimiento y 
mantenimiento de medidas de control de la seguridad de la 
informaci6n, como cifrado de datos, cortafuegos, controles 
de acceso ffsicos y 16gicos y monitorizaci6n continua. Estas 
medidas de seguridad son evaluadas con caracter peri6dico, 
tanto por Plaid como por auditores de seguridad externos, 
para corroborar que cumplen eficazmente los estandares de 
seguridad de la industria. 
No vendemos ni arrendamos la informaci6n relativa a 
usuarios finales a anunciantes u otros terceros. Pero sf 
compartimos informaci6n de usuarios finales con terceros 
conforme a lo descrito en esta Polftica. Por ejemplo, 
compartimos su informaci6n con el desarrollador de la 
aplicaci6n que este utilizando y segun las instrucciones de 
dicho desarrollador (o con otros terceros si Usted asf nos lo 
indica). Tambien compartimos su informaci6n: 
• con su consentimiento; 
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• con nuestros proveedores de servicios, socios o 
contratistas y respecto de las servicios que nos presten a 
nosotros o las que presten a nuestros desarrolladores; 
• cuando creamos, de buena fe, que la cesi6n es necesaria 
para cumplir con la normativa aplicable o con 6rdenes 
judiciales (tales coma resoluciones o requerimientos 
judiciales ); 
• en la medida en que sea necesario, en caso de cambio 
de titularidad o control de toda o parte de nuestra 
empresa (p. ej., par producirse una fusion, absorci6n, 
reestructuraci6n o quiebra); 
• dentro del grupo Plaid y con nuestras matrices, filiales, 
empresas subsidiarias y socios comerciales, presentes o 
futuras, y con empresas bajo control o propiedad com(m; 
y 
• en la medida que consideremos razonablemente 
necesaria para proteger las derechos, la privacidad, la 
seguridad o las bienes de las usuarios finales, de 
nuestros desarrolladores, de nuestros socios o las 
propios de Plaid. 
Podremos recabar, usar y compartir informaci6n recabada 
de forma agregada o anonimizada (y que, par lo tanto, no 
permitira identificarle a Usted) para cualquier finalidad 
legalmente permitida. Esto incluye la creaci6n o el uso de 
datos agregados o anonimizados a partir de la informaci6n 
recabada para desarrollar nuevos servicios y para facilitar la 
investigaci6n. Conservamos la informaci6n que recabamos 
sabre Usted durante el tiempo que sea necesario para 
cumplir las finalidades para las que fue recabada, salvo que 
se requiera o permita un periodo de conservaci6n mas 
amplio al amparo de la normativa aplicable. Aunque Usted 
haya dejado de usar una aplicaci6n o haya cerrado su 
cuenta con uno de nuestros desarrolladores, y siempre que 
esto sea conforme con la ley aplicable, podria suceder que 
siguiesemos conservando su informaci6n (p. ej., si Usted 
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conserva otra cuenta distinta con otro desarrollador). Sin 
embargo, su informaci6n solo sera tratada en los terminos 
legalmente permitidos o de acuerdo con esta Polftica. 
Consideraciones finales ... 
Transferencias internacionales de datos 
Operamos a nivel internacional y, por ello, la informaci6n 
que recabamos sobre Usted puede ser transferida, usada o 
almacenada en cualquier paf s en el que desarrollemos 
nuestra actividad o contratemos a proveedores de servicios. 
Esto significa que su informaci6n podra ser transferida a un 
pafs diferente a aquel en el que fue recabada, el cu al podrf a 
no ofrecer unos niveles de protecci6n de datos equivalentes 
a los de su jurisdicci6n. En relaci6n con la informaci6n de 
usuarios finales transferida fuera del EEE o Suiza, Plaid 
suscribe clausulas contractuales tipo (p. ej., las contenidas 
aguf y aguf) a fin de proporcionar las garantfas adecuadas 
requeridas por la normativa aplicable para la protecci6n de 
datos personales. 
Sus derechos en materia de proteccion de datos 
Sin perjuicio de las limitaciones y excepciones legalmente 
establecidas, si Listed se encuentra en el EEE o Suiza, o en 
algunas otras jurisdicciones especfficas, se le reconocen 
ciertos derechos y opciones con respecto a la informaci6n 
que recabamos sobre usted y al uso que se da a la misma, 
entre los que se incluyen los siguientes derechos: 
• a acceder a la informaci6n relativa al usuario final que le 
concierna; 
• a solicitar que rectifiquemos o actualicemos la 
informaci6n relativa al usuario final que le concierna que 
sea inexacta o incompleta; 
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• a solicitar, en determinadas circunstancias, que se limite 
el tratamiento de la informaci6n relativa al usuario final 
que le concierna, o que esta sea suprimida; 
• a oponerse a nuestro tratamiento de la informaci6n 
relativa al usuario final que le concierna cuando 
concurran determinadas condiciones legalmente 
previstas; 
• a revocar su consentimiento cuando el tratamiento este 
basado en dicho consentimiento; 
• a solicitar que le suministremos la informaci6n relativa al 
usuario final que le concierna, en un formato 
estructurado, de uso com(m y de lectura mecanica, de tal 
forma que se pueda transferir a otra empresa, cuando ello 
sea tecnicamente posible; y 
• a presentar una reclamaci6n relativa a nuestras practicas 
en materia de protecci6n de datos ante la autoridad de 
control (si usted se encuentra en la UE, consulte el 
siguiente enlace para obtener la informaci6n de contacto: 
httP-s://edP-b.euroP-a.eu/about-edP-b/board/members es).. 
Para ejercer sus derechos de protecci6n de datos, en su 
caso, puede ponerse en contacto con nosotros a traves de 
P-rivacY-@P-laid.com, o, seg(m se indica a continuaci6n, en la 
secci6n C6mo ponerse en contacto con Plaid. 
Cambios en esta politica 
Podremos modificar esta Polftica de Privacidad 
ocasionalmente. Si efectuamos cualquier cambio, 
publicaremos la nueva Polftica en la pagina web de Plaid, 
en httP-s://P-laid.com/legal, y actualizaremos la fecha de 
vigencia ubicada en el encabezamiento de esta Polftica. 
Ademas, notificaremos a nuestros desarrolladores respecto 
de cualquier cambio sustancial, de conformidad con los 
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acuerdos que mantengamos con ellos, dado que ellos 
suelen estar en mejor posici6n para, en su caso, informar a 
sus usuarios finales acerca de tales cambios. 
Como ponerse en contacto con Plaid 
Si Usted tiene cualquier pregunta o queja sobre esta Polftica 
o, en general, sobre nuestras practicas en materia de 
privacidad, podra ponerse en contacto con nosotros 
escribiendonos a grivacy_@glaid.com o mediante correo 
postal: 
Si usted reside fuera de/ EEE o Suiza: 
Plaid Inc. 
Attn: Legal 
PO Box 7775 #35278 
San Francisco, California 94120-7775 
U.S.A. 
Si usted reside en el EEE o Suiza: 
Plaid Financial Ltd. 
Attn: Legal 
New Penderel House, 4th Floor 
283-288 High Holborn 
London, United Kingdom, WC1V ?HP 
Aviso: En el caso de personas fisicas ubicadas en el EEE o 
Suiza, nuestra entidad radicada en Reino Unido, Plaid 
Financial Ltd., es, normalmente, la responsable del 
tratamiento, lo cual quiere decir que responde del 
tratamiento de su informaci6n. Sin embargo, en algunos 
casos, el responsable del tratamiento de datos sera Plaid 
Inc. 
Privacy State111ent 
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Effective Date: December 30, 2019 
Thank you for using Plaid! 
This Privacy Statement explains the ways Plaid Inc. and its 
subsidiaries, including Plaid Financial Ltd. and Plaid, B.V., 
(collectively, "Plaid", "we", "our", and "us") collect, use, and 
share information about you in connection with your access 
to or use of Plaid's websites and our products and services 
( collectively, "Services"), and in connection with any other 
information we collect when you interact with us, except as 
outlined in the paragraph below. We hope you will take some 
time to read this Privacy Statement carefully. 
Please note that this Privacy Statement does not apply to the 
information we collect about the end users of our developers' 
software applications or when you otherwise connect your 
financial accounts through Plaid, except as otherwise 
provided herein. If you are an end user of one of our 
developers' applications or have connected your financial 
account through Plaid, please refer to our 
End User PrivacY. PolicY.. 
Jump to section: 
Our Data Practices 
• Information We Collect and Categories of Sources 
• How We Use Your Information 
• Our Lawful Bases for Processing_(EEA and UK OnlY.) 
• How We Share Your Information 
Other Details 
• Advertising and Analyjics Services Provided bY. Others 
• International Data Transfers and Data Retention 
• Your Choices 
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• Your Data Protection Rights 
• Changes to this Statement 
• Contacting Plaid 
Our Data Practices 
Information We Collect and Categories of 
Sources 
As explained in greater detail below, Plaid has collected 
identifiers, electronic network activity information, 
professional information, location information, and other 
types of information. 
Information you provide to Plaid directly. We collect the 
information you provide directly to us, such as the 
information you provide when you create a developer 
account, update your profile, fill out our "contact us" form, 
sign up for our emails, request customer support, enroll in 
billing, execute a services agreement, complete a 
compliance questionnaire, or otherwise communicate with 
us. The types of information we collect include identifiers 
(such as full name, email address, postal address, phone 
number, driver's license, and taxpayer identification number), 
professional information (such as company name and title), 
and any other information you choose to provide (such as 
date of birth or personal information you may disclose to us 
in support messages). 
Information we receive when you test our technology. 
You may provide us with login information for your bank 
account or other financial account to test and evaluate how 
our technology will appear and operate in your application. If 
you test our technology in this way, we collect information as 
described in our End User Privacy Policy. 
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Information we collect when you use our Services. When 
you use our Services, we automatically collect information 
about you as follows: 
• Log Information: We collect log files when you use our 
Services, which includes identifiers and electronic network 
activity information, such as the type of browser you use, 
access times, pages viewed, and your IP address. 
• Approximate Location: We derive the approximate 
location of the device you use to access our Services from 
your IP address. 
• Information Collected by Cookies and Other Tracking 
Technologies: We use various technologies to collect 
identifiers and electronic network activity information when 
you use our Services, including cookies and web 
beacons. Cookies are small data files stored by your web 
browser, on your hard drive, or in device memory that help 
us improve our Services and your experience, determine 
usage of parts and features of our Services, and monitor 
for and detect potential harmful conduct. Web beacons 
are electronic images that are used in our Services or 
emails and help deliver cookies, count visits, and 
understand usage and campaign effectiveness. You can 
find more information about how we use cookies and your 
related choices in our Cookie Policy. 
Information we collect from other sources. We also 
collect information about you from other sources. For 
example, we may collect information from other members of 
your company and from vendors that help us identify new 
customers, including identifiers, such as your name, email 
address, and social media profile URL. 
How We Use Your Information 
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We use the information we collect for the following business 
and commercial purposes: 
• To operate, improve, and develop our Services; 
• To verify your identity and the identities of other members 
of your company; 
• To bill developers for our Services and to transmit 
payment; 
• To comply with law, such as for tax reporting purposes; 
• To send you technical notices, updates, security alerts, 
and administrative messages; 
• To respond to your comments, questions, inquiries, and 
customer service requests; 
• To help personalize the Services experience for you; 
• To communicate with you about products, services, offers, 
and events offered or sponsored by Plaid, and to provide 
news and other information we think may be of interest to 
you; 
• To monitor and analyze trends, usage, and activities in 
connection with our Services; 
• To detect and prevent fraud, malicious activity, and other 
illegal activities; 
• To protect the rights, privacy, safety, or property of Plaid 
and others; and 
• For any other purpose described to you when the 
information was collected. 
Our Lawful Bases for Processing (EEA and UK 
Only) 
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Our legal basis for processing the information we collect 
related to individuals in the European Economic Area 
("EEA") or the United Kingdom ("UK") will depend on the 
information concerned and the context in which we collected 
or processed it. Generally, however, we will normally only 
collect and process information where: 
a. we need to fulfill our responsibilities and obligations in any 
contract or agreement with you; 
b. to comply with our legal obligations under applicable law; 
c. the processing is necessary for our legitimate interests 
and not overridden by your data protection interests or 
fundamental rights and freedoms (for example, to provide 
or update our services); and 
d. you have given your consent to do so. 
How We Share Your Information 
We share information about you as follows, or as otherwise 
described in this Privacy Statement: 
• With our data processors and other service providers, 
partners, contractors, or vendors in connection with the 
services they perform for us, including collection agencies 
in the event of delinquent payments from our developers; 
• If we believe in good faith that disclosure is appropriate to 
comply with applicable law, regulation, or legal process 
(such as a court order or subpoena), including in 
connection with requests from law enforcement or other 
governmental authorities; 
• If we believe your actions are inconsistent with our 
agreements or policies, or to protect the rights, privacy, 
safety, or property of Plaid or others; 
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• In connection with a change in ownership or control of all 
or part of our business (such as a merger, acquisition, 
reorganization, or bankruptcy); 
• Between and among Plaid and our current and future 
parents, affiliates, subsidiaries and other companies 
under common control or ownership; and 
• With your consent or at your direction. 
We also collect, use, and share aggregated, de-identified, or 
anonymized information for any purpose permitted under 
applicable law. 
We do not sell or rent personal information that we collect. 
Other Details 
Advertising and Analytics Services Provided by 
Others 
We allow third parties to provide analytics services and serve 
advertisements on our behalf across the internet, including 
Google Analytics. These entities use cookies, web beacons, 
and other technologies to collect information about your use 
of the Services and other websites and on line services, 
including your IP address, web browser, pages viewed, time 
spent on pages, links clicked, and conversion information. 
This information is used by Plaid and these third parties to, 
among other things, analyze and track data, determine the 
popularity of certain content, deliver advertising and content 
targeted to your interests on our Services and other websites 
and online services, and to better understand your online 
activity. 
For more information about interest-based ads, including to 
learn how you may be able to opt out of having your web 
browsing information used for behavioral advertising 
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purposes, please visit www.aboutads.info/choices; the 
EuroP-ean Interactive Digital Advertising Alliance (for 
European users); or the 
Digital Advertising Alliance of Canada (for Canadian users). 
And for more information about how Google uses your data, 
please visit www.google.com/P-olicies/wivacy1P-artners/. 
International Data Transfers and Data Retention 
We transfer the information we collect about you across 
international borders, including from the EEA or UK to the 
United States, for processing and storage. To the extent that 
the information we collect about you is transferred from the 
EEA to territories/countries for which the EU Commission 
has not made a finding that the legal framework in that 
territory/country provides adequate protection for individuals' 
rights and freedoms for their personal data, we will transfer 
such data consistent with applicable data protection laws, 
including through the use of the EU Commission-approved 
standard contractual clauses. You can ask for a copy of 
these standard contractual clauses by contacting us as set 
out below. 
If you are in the EEA or UK, we retain your personal data for 
no longer than necessary to achieve the purposes for which 
it was collected, unless a longer retention period is required 
under applicable law. 
Your Choices 
• Developer Account Information. You may update 
information you provide to us as part of your online 
developer account by logging into your account or by 
contacting us. 
• Cookies. You can find more information about how we 
use cookies and your related choices in our Cookie PolicY. 
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• Marketing Communications. You may opt out of 
receiving marketing emails from Plaid by following the 
instructions in those emails. If you opt out and are one of 
our developers, subject to limitations and exceptions 
provided by law, we may still send you other types of 
emails, such as those about your account or our ongoing 
business relations. 
Your Data Protection Rights 
Depending on your jurisdiction, you have certain rights under 
applicable law regarding the personal data we process, 
which may include the right to request access or deletion. 
In certain jurisdictions, including the EEA and UK, and 
subject to certain limitations and exceptions, you may have 
the right to: (i) know how we process your personal data; (ii) 
request access to or rectification of your personal data; (iii) 
object to, or request that we restrict, the processing of your 
personal data; (iv) request that we delete your personal data; 
(v) request that we provide the personal data you provided to 
us in a structured, commonly used and machine-readable 
format, for transmission to another controller; (vi) revoke 
consent at any time where our processing is based on your 
consent; and (vii) lodge a complaint with your local 
supervisory authority (if you're in the EEA or UK, please see 
this Ragĕ for contact details). 
If you are a resident of California, subject to limitations and 
exceptions provided by law, you have the right to: (i) request 
access to the categories and specific pieces of personal 
information collected about you in the last twelve months 
(including personal information disclosed for business 
purposes); (ii) request deletion of your personal information; 
(iii) opt-out of any sales of your personal information if a 
business is engaged in selling your information; and (iv) not 
be discriminated against for exercising these rights. 
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As described above in "Your Choices," if you are one of our 
developers, you can conveniently access your online 
account information by logging into your account or by 
contacting us. To otherwise exercise your data protection 
rights, where applicable, please submit a request using our 
online form (available here), or contact us at the contact 
information provided below. You may be required to provide 
additional information necessary to confirm your identity 
before we can respond to your request. 
Changes to this Statement 
We may update or change this Privacy Statement 
periodically. If we make any updates or changes, we will 
notify you by updating the effective date at the top of this 
Statement. We may also provide notice of any changes 
through other means, such as placing a notice on our 
homepage at httP-s://P-laid.com or sending you an email. We 
encourage you to review the Privacy Statement whenever 
you access the Services or otherwise interact with us to stay 
informed about our data practices and the choices available 
to you. 
Contacting Plaid 
If you have any questions about this Privacy Statement, or 
our privacy practices generally, please contact us at 
P-rivacY..@P-laid.com or by mail at: 
If you reside outside the EEA or UK: 
Plaid Inc. 
Attn: Legal 
PO Box 7775 #35278 
San Francisco, California 94120-7775, U.S.A. 
If you reside in the EEA or UK: 
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Plaid Financial Ltd. 
Attn: Legal 
New Penderel House, 4th Floor 
283-288 High Holborn 
London, United Kingdom, WC1V ?HP 
Candidate Privacy 
Notice 
Effective Date: December 11, 2019 
At Plaid, we understand the importance of privacy and 
transparency. The purpose of this Candidate Privacy Notice 
("Notice") is to explain how Plaid Inc. and its subsidiaries, 
Plaid Financial Ltd. and Plaid, B.V. (collectively, "Plaid", "we", 
"our'', or "us"), collect, use, and share personal data and 
information from and about candidates ("you" or "your") when 
you, or third-parties acting on your behalf, apply for a 
position with, or otherwise seek employment with, Plaid 
("Candidate Information"). 
This Notice applies to anyone who submits Candidate 
Information through Plaid's Careers page (available at 
httP-s://P-laid.com/careers/)., or whose information is otherwise 
provided to or is collected by Plaid, including by and from 
recruitment agencies, in connection with an application or 
search for a position with Plaid. This includes information 
submitted by you or on your behalf by a third-party. 
Please note that if you submit your CV/resume or other 
Candidate Information through our website, in addition to this 
Notice, we also process your information as further 
described in our PrivacY. Statement. 
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Jump to section: 
Our Data Practices 
• Information We Collect 
• How We Use Your Information 
• How We Share Your Information 
• Our Lawful Bases for Processing_(EEA Candidates OnlY.) 
• Our Retention Practices 
Other Details 
• International Data Transfers 
Your Data Protection Rights (EEA and Canadian 
• Candidates OnlY. 
• Changes to this Notice 
• Contacting Plaid 
Our Data Practices 
Information We Collect 
We collect the following categories of Candidate Information 
during the job search, application, or interview process with 
Plaid: 
• identifiers and contact information, including your full 
name, address, phone number, email address, or other 
contact information; 
• wofessional or emP-IOY.ment-related information, including 
information in your resume or CV; your work history, 
certifications, professional licenses, and other experience; 
and contact details of your former/current employer (when 
such details contain your personal data); 
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• education information, including information about your 
degrees and training; transcripts; and academic 
achievements; 
• social networking and similar information, such as social 
media and public profile information, including URLs 
related to your Linkedln, Twitter, GitHub, and Portfolio 
profiles, and your personal website; 
• demograP-hic information (e.g .. , race,_gender, and veteran 
status)., including additional information you provide in an 
application form, cover letter, and other work product; and 
• identifiers and contact information, if you voluntarily 
submit such information as part of your application. 
We collect the following categories of Candidate Information 
during the job search, application, or interview process with 
Plaid: 
• information collected as P-art of the interview wocess, 
such as notes taken from your interview (when they 
contain your personal data); and personal data included in 
any take-home project; 
• information necessa(Y. to schedule Y.OUr interview, 
including your gender; and identifiers such as your 
address, your Known Traveler Number, and any frequent 
traveler details; 
• details about emP-IOY.ment exP-ectations, including, to the 
extent they contain your personal data, type of 
employment sought, compensation expectations, 
willingness to relocate, and other job preferences; 
• background check information, such as information 
obtained through reference and background checks, 
subject to any further permissions or notifications required 
by applicable law; and 
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• information reguired to initiate emP-loyment, including 
proof of eligibility to work in a specified country (such as a 
passport or visa); demographic information such as your 
date and place of birth, and citizenship; identifiers such as 
your social security number, national insurance number, 
other government-issued identifier, tax identifiers and 
related tax information, and bank account numbers and 
related information; benefits eligibility information; and 
other information you provide for the purposes of starting 
employment or executing an employment agreement. 
How We Use Your Information 
We use the Candidate Information collected about you to 
process your application for employment and to comply with 
statutory obligations we have in relation to your application, 
including confirming your eligibility to work in a given 
location. Your Candidate Information will be used and 
disclosed only for the purposes of administering and 
evaluating your application and completing the on­
boarding/new hire process, should you be offered and 
accept a position with Plaid. 
We will use your Candidate Information for the following 
business and commercial purposes: 
• administering and wocessing_your aP-P-lication, including 
verifying your identification, experience and other 
information you submit and, if your application 
progresses, any interview information and background 
check information; 
• communicating with you about your aP-P-lication, including 
contacting you via phone, email or social media platforms 
about your application and, if your application progresses, 
coordinating any interview and background check; 
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• assessing and evaluating_Y.our suitabilitY. for the role for 
which Y.OU have amƪlied, including verifying your 
identification, experience and other information you 
submit and, if your application progresses, any interview 
information and background check information; 
• conducting reference and background checks, including 
criminal records checks, as P-art of Y.OUr aP-P-lication, 
subject to applicable law, including verifying your 
identification, experience and other information you 
submit and, if your application progresses, any interview 
information and background check information; 
• comP-,JY.ing with aP-P-licable laws and emP-IOY.ment-related 
reguirements, including verifying identification information 
and information required to initiate employment, for 
purposes such as confirming ability to legally work in a 
specific location, setting up payroll, withholdings and 
benefits, and complying with statutory reporting 
requirements; 
• imP-roving our recruitment P-rocess, including by 
generating analytics using Candidate Information to 
ensure we recruit a diverse set of candidates; 
• informing_Y.OU of career OP-P-Ortunities, including other 
vacancies for which you may be eligible; and 
• for other notified P-UrP-oses with Y.OUr consent. 
Please note that if you accept employment with Plaid, your 
Candidate Information will become part of your employment 
record and will be used for employment purposes in 
accordance with applicable law and any applicable 
Personnel Privacy Notice. If you are not accepted for a role, 
however, we may still keep your application to allow us to 
consider you for other career opportunities with Plaid. If you 
do not want your information retained in the event you are 
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not offered a position, as applicable, please refer to "Your 
Data Protection Rights (EEA and Canadian Candidates 
Only)" below for options that may be available to you. 
How We Share Your Information 
We share your personal information with third parties as 
follows, or as otherwise described in this Notice: 
• between and among Plaid and our subsidiaries and 
affiliated entities, as the specific entity you're applying to 
work for is part of a wider group of companies with 
headquarters in the United States and offices in various 
jurisdictions that share human resources and IT systems 
for processing your application, assessing your suitability 
for the role, and initiating employment (if applicable); 
• to law enforcement,_government authorities, regulators,. 
and other third P-arties, such as courts and other 
authorities, independent external advisers and internal 
compliance and investigation teams, if we believe such 
disclosure is in accordance with, or is otherwise required 
by, any applicable law, regulation, or legal process; 
• with our data P-rocessors and other service P-roviders, 
including recruitment agencies, in connection with the 
services they perform for us or on our behalf. Where 
required, these service providers, partners, contractors, or 
vendors acting on our behalf will be subject to contractual 
obligations to implement appropriate technical and 
organizational measures to safeguard the Candidate 
Information, and to process it only as instructed. 
• where it is in our legitimate business interest to grow and 
develoP- our business in connection with, or during the 
negotiations of, anY. merger, sale of comP-anY. assets,. 
consolidation or restructuring, financing, or acguisition of 
all or a P-Ortion of our business bY. or into another 
comP-anY.; 
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• as necessa[Y. to wotect Plaid, including to establish, 
exercise, or defend against potential, threatened or actual 
legal claims; 
• to enforce any contract with you; 
• in an aggregated or anonymized manner, which does not 
identify you personally; 
• to resP-ond to any claims, to wotect our rights or the rights 
of a third P-arty, to P-rotect the safety of any_P-erson or to 
P-revent any illegal activity; or 
• for any other notified P-UrP-ose with your consent. 
Our Lawful Bases for Processing (EEA 
Candidates Only) 
For candidates in the European Economic Area ("EEA"), our 
legal basis for collecting, using, and sharing Candidate 
Information will depend on the information concerned and 
the context in which we collected or processed it. In general, 
however, we will normally only collect and process 
Candidate Information where: 
(a) we need to comply with legal obligations applicable to us 
(such as applicable immigration and/or employment laws 
and regulations); (b) we need the information to fulfill our 
responsibilities in any actual or prospective agreement with 
you (such as an employment agreement or an offer of 
employment if you are considered for employment); (c) the 
processing is necessary for our legitimate interests and not 
overridden by your data protection interests or fundamental 
rights and freedoms (such as to ensure a safe working 
environment for all our team members, and to ensure the 
reliability of our candidates, and otherwise to administer and 
process your application, or to communicate with you about 
your application); and (d) we have your consent to do so. 
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Where we collect and process special categories of data (for 
example, race), then we will only process such information: 
• where we reasonably need to do so in order to comply 
with our legal obligations as a prospective employer; 
• where we need to do so in order to assess your working 
capacity; 
• where we need to do so to protect your or another 
person's vital interests (and we are unable to obtain your 
consent); or 
• where you have given us your consent. 
To the extent we rely on consent to collect and process 
Candidate Information, you have the right to withdraw or 
decline your consent at any time by contacting us at 
P-eOP-le-P-rivacY..@P-laid.com. Withdrawing your consent will 
not, however, affect the lawfulness of any processing we 
conducted prior to your withdrawal, nor will it affect the 
processing of your personal information conducted in 
reliance on lawful processing grounds other than consent. 
Our Retention Practices 
We retain Candidate Information for no longer than 
necessary to satisfy the purpose for which it was collected 
and used, as described in this Notice, unless a longer 
retention period is required or permitted under applicable 
law. As noted above, however, if you accept employment 
with Plaid, your Candidate Information will become part of 
your employment record and will be used for employment 
purposes in accordance with applicable law and any 
applicable Employee Privacy Notice. 
Other Details 
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International Data Transfers 
We operate internationally, and as a result, will transfer 
Candidate Information across international borders, including 
from the EEA and Canada to the United States, for 
processing and storage. To the extent that Candidate 
Information is transferred from the EEA to 
territories/countries for which the EU Commission has not 
made a finding that the legal framework in that 
territory/country provides adequate protection for individuals' 
rights and freedoms for their personal data, we will transfer 
such data consistent with applicable data protection laws, 
including through the use of the EU Commission-approved 
standard contractual clauses. You can ask for a copy of 
these standard contractual clauses by contacting us as set 
out below. 
Your Data Protection Rights (EEA and Canadian 
Candidates Only) 
Under applicable law, you have certain rights in relation to 
your Candidate Information. These rights can differ by 
country and province. 
Subject to certain limitations and exceptions, those rights 
include the right to: (i) know whether we process personal 
data about you, (ii) request access to or rectification of the 
personal data we process about you; (iii) object to, or 
request that we restrict, the processing of your personal 
data; (iv) request that we delete personal data about you; (v) 
request that we provide the personal data you provided to us 
in a structured, commonly used and machine-readable 
format, for transmission to another controller; (vi) revoke 
consent at any time where our processing is based on your 
consent; and (vii) lodge a complaint with your local 
supervisory authority (if you're in the EEA, please see 
this Ragĕ for contact details). 
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If you'd like to exercise any of your rights, where applicable, 
please contact us using the contact information provided 
below. 
Changes to this Notice 
We may change this Candidate Privacy Notice from time to 
time. If we make any changes, we will update the effective 
date at the top of this Notice. In addition, if any of the 
changes are material and impact your Candidate 
Information, we will also send you a copy via email. 
Contacting Plaid 
If you have any questions about this Candidate Privacy 
Notice, our privacy practices, or the Candidate Information 
we collect about you, or have requests related to such 
Candidate Information, you can contact us at 
P-eOP-le-P-rivacY..@P-laid.com or by mail at 
If you are applying for a job with Plaid Inc. (located in the 
United States): 
Plaid Inc. 
Attn: Legal 
PO Box 7775 #35278 
San Francisco, California 94120-7775, U.S.A. 
If you are applying for a job with Plaid Financial Ltd. (located 
in the United Kingdom) or Plaid, B. \I. (located in The 
Netherlands): 
Plaid Financial Ltd. 
Attn: Legal 
New Penderel House, 4th Floor 
283-288 High Holborn 
London, United Kingdom, WC1V 7HP 
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End User Services Agreement (US) 
Effective Date: July 1, 2019 
Thanks for using Plaid! Plaid provides a platform 
("Platform") that allows you and other end users to connect 
your bank accounts and other financial accounts 
("Accounts") with applications that can help you do things 
like save for retirement, manage your spending, streamline 
credit applications or transfer money ("Apps"). 
This End User Services Agreement (US) ("Agreement") is 
an agreement between you and Plaid Inc. ("Plaid", "we" or 
"us"). By accepting this Agreement or accessing 
my.plaid.com or your Plaid profile, you agree to this 
Agreement and certify that you have all necessary rights to 
do so. If you are accepting on behalf of your employer or 
another entity, you represent and warrant that: (i) you have 
full legal authority to bind your employer or such entity to this 
Agreement; (ii) you have read and understand this 
Agreement; and (iii) you agree to this Agreement on behalf of 
the party that you represent. If you do not have the legal 
authority to bind your employer or the applicable entity, 
please do not accept this Agreement or access the features 
covered by this Agreement. 
Please note that this Agreement does not apply to the 
services we provide to the developers of Apps. Those 
services are covered by our Developer Terms of Use and 
other terms. 
my.plaid.com. 
You can use my.plaid.com to manage connections between 
your Accounts and Apps. my.plaid.com is designed to 
empower you with greater control over your financial data, 
but the decision to use any App remains yours. Your use of 
any App and Account, and the App and Account providers' 
use of your data, is governed by separate terms between 
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you and the applicable providers. Plaid is not responsible for 
any Apps or Accounts provided by third parties or the acts or 
omissions of any third-party providers, and does not 
guarantee that any Apps or Accounts will remain available or 
compatible with the Platform. 
Plaid Profile Creation. 
You need to create an profile with Plaid in order to use 
certain features of the Platform, including certain features of 
my.plaid.com. You also need to ensure that your information 
is accurate, complete and up-to-date. You must notify us if 
you learn of any unauthorized access to or use of your Plaid 
Profile. 
Control and Responsibilities. 
You represent and warrant that you have all necessary rights 
to use your Accounts and Apps with the Platform, and you 
agree to comply with all laws and regulations applicable to 
your use, as well as any rules and guidelines that we post. 
You must not (1) use or access anyone else's Accounts or 
related data, (2) submit information about anyone else's 
identity or Accounts or that violates any third-party rights or 
(3) use the Platform for any fraudulent, illegal or misleading 
purpose. You also agree not to (a) modify, reverse engineer 
or seek to gain unauthorized access to the Platform or 
related systems, data or source code, (b) bypass or 
circumvent measures designed to prevent or limit access to 
any part of the Platform, (c) rent, lease, provide access to or 
sublicense any elements of the Platform to a third party or 
use the Platform on behalf of or to provide services to third 
parties, (d) copy, modify or create derivative works of the 
Platform or remove any of Plaid's proprietary notices, (e) 
access the Platform for competitive purposes or publish any 
benchmark or performance information about the Platform, 
or (f) use the Platform in any manner that could damage, 
disable, overburden, or impair the functioning of the Platform 
or interfere with, disrupt or negatively affect other users. 
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How Plaid Uses Your Data. 
Please review our End User PrivacY. PolicY. to learn how 
Plaid uses data related to your Accounts (e.g., your Account 
login information and balance information). You should also 
refer to our PrivacY. Statement and Cookie PolicY. for 
information about what we collect from the use of our 
websites. If you have questions, contact us at 
grivacY..@P-laid.com. 
Rights to the Platform. 
Note that Plaid owns all right, title and interest (including 
intellectual property rights) in and to the Platform (including 
my.plaid.com and Plaid Profile features) and our related 
websites and technology. If you choose to give us feedback, 
suggestions or other inputs about the Platform, we may use 
them without restriction. 
Our Disclaimers. 
TO THE EXTENT PERMITTED BY LAW, THE PLATFORM 
(INCLUDING MY.PLAID.COM AND PLAID PROFILES) IS 
PROVIDED "AS IS" AND "AS AVAILABLE," AND ANY USE 
IS AT YOUR DISCRETION AND RISK. PLAID, ITS 
AFFILIATES AND ITS AND THEIR SUPPLIERS MAKE NO 
WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR 
OTHERWISE, INCLUDING WARRANTIES OF 
MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR 
PURPOSE OR NONINFRINGEMENT. PLAID DOES NOT 
WARRANT THAT USE WILL BE UNINTERRUPTED OR 
ERROR-FREE, THAT ANY OF YOUR DATA WILL BE 
ACCURATE OR COMPLETE OR THAT PLAID WILL 
MAINTAIN ANY DATA WITHOUT LOSS. 
Liabilities for our Platform. TO THE EXTENT PERMITTED 
BY LAW, PLAID, ITS AFFILIATES AND ITS AND THEIR 
SUPPLIERS WILL NOT BE RESPONSIBLE FOR: (A) ANY 
LOST PROFITS, LOSS OF USE, LOST OR INACCURATE 
DATA, FAILURE OF SECURITY MECHANISMS, FINANCIAL 
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LOSSES, OR ANY INDIRECT, SPECIAL, INCIDENTAL, 
RELIANCE OR CONSEQUENTIAL DAMAGES OF ANY 
KIND OR (8) ANY DAMAGES OR AMOUNTS EXCEEDING, 
IN THE AGGREGATE, THE GREATER OF (1) THE 
AMOUNT YOU PAID US TO USE THE PLATFORM AND (2) 
ONE HUNDRED U.S. DOLLARS (US $100). 
Dispute Resolution. 
We hope you will have a positive experience using our 
Platform, but should a dispute between us arise out of 
or relating to these Terms, we agree to resolve the 
dispute by following these steps: 
1. Send us a notice, according to the Notices section 
below, describing the dispute and including all 
relevant facts so we know how to help you. 
2. Within 5 business days after our receipt of your 
notice, we will reach out to discuss your dispute with 
you. 
3. If we're not able to resolve your dispute during our 
discussion, you will send us a written proposal for 
resolving your dispute. 
4. Within 1 5  business days after our receipt of your 
written proposal, we will let you know whether we 
agree to your proposal, or we will provide you with a 
counter-proposal. 
After Step 4, it's up to you to decide whether you'd like 
to continue to negotiate with us to resolve your dispute, 
or whether you'd like to pursue a resolution through 
some other means. 
Throughout this process, both you and Plaid agree to 
negotiate in good faith and according to the terms of 
this section to resolve the dispute before resorting to 
litigation or some other form of dispute resolution 
procedure. All negotiations (including your notice, our 
discussions, and your and our proposals) pursuant to 
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this section are confidential and treated as compromise 
and settlement negotiations for the purposes of federal 
and state rules of evidence and procedure. 
Notices. 
Plaid may provide notices or communications to you through 
the email associated with your Plaid profile, through 
my.plaid.com or through other reasonable methods. All 
notices, requests and other communications to Plaid under 
this Agreement must be in writing to Plaid Inc., Attention: 
Legal, P.O. Box 7777 #35278, San Francisco, CA 94120-
7775 (with a courtesy copy to legalnotices@P-laid.com) and 
will be deemed given when delivered. 
Ending This Agreement. 
At any time in its discretion, Plaid may terminate or suspend 
this Agreement (or your use of the Platform) with or without 
notice and for any or no reason, including if Plaid suspects 
that you have violated this Agreement. Plaid will have no 
liability to you for any termination or suspension, nor will 
such action limit any other rights or remedies Plaid may 
have. Except for your right to use the Platform, this 
Agreement will survive any termination. 
About This Agreement. 
This Agreement may not be transferred or assigned by you 
without Plaid's prior written consent. Plaid may assign or 
transfer this Agreement to its affiliates or in connection with a 
merger, sale, reorganization or other change of control. In 
addition, Plaid's affiliates, contractors and service providers 
may exercise Plaid's rights or fulfill its obligations under this 
Agreement. Waivers must be in writing and no waivers will 
be implied. If any provision of this Agreement is held by a 
court of competent jurisdiction to be unenforceable for any 
reason, the remaining provisions will remain unaffected and 
in full force and effect. This Agreement is the final, complete 
and exclusive agreement between you and us relating the 
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subject matter of this Agreement and supersedes all prior or 
contemporaneous understandings and agreements relating 
to such subject matter, whether oral or written. In this 
Agreement, headings are for convenience only and the term 
"including" (and similar terms) will be construed without 
limitation. 
Plaid may modify this Agreement from time to time. Unless 
we specify otherwise, modifications take effect (and govern 
future use of the Platform, including my.plaid.com and your 
Plaid Profile) when we post the modified version. Plaid will 
use reasonable efforts to notify you of the modifications, and 
you may be required to agree to the modified version. If you 
do not agree to the modifications, your sole remedy is to 
cease using the Platform. 
End User Services Agreement (UK) 
Last Updated: 9 August 2019 
Thank you for using Plaid! 
This End User Services Agreement ("Agreement") is a legal 
agreement between Plaid Financial Ltd. ("Plaid", "we" or 
"us") and the end user of our Services ("you", "your"). This 
Agreement only applies when we provide account 
information services to you in the UK, and when we transmit 
retrieved data related to such services to third parties on 
your behalf in the UK ("Services"). Such third parties include 
the owner or provider of the website, desktop and/or mobile 
application through which you have accessed our Services 
("Application"). 
This Agreement describes the terms and conditions that 
apply to your use of the Services. You may not access or use 
the Services unless you agree to comply with all of the terms 
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and conditions in this Agreement. You should therefore read 
this Agreement carefully and make sure you understand it. If 
you do not understand any of the terms and conditions of 
this Agreement, please contact us before using the Services 
by emailing us at regulato[Y..@P-laid.com. 
You may view an up-to-date copy of this Agreement at any 
time at httP-s://P-laid.com/legal/. 
Jump to section: 
Plaid 
Plaid Services 
Eligibility and Availability_ 
Communication 
Data 
Liability 
ComP-laints 
Changes to this Agreement 
Termination 
Governing law and languagg_ 
1 .  Plaid 
1.1 Plaid Financial Ltd. (company registration number 
11103959) is registered with the Financial Conduct Authority 
under the Payment Services Regulations 2017 for the 
provision of account information services (firm reference 
number 804718). 
1.2 Plaid's registered office address is New Penderel House, 
4th Floor, 283-288 High Holborn, London WC1V 7HP. Plaid's 
trading address is 35-41 Folgate Street, London, E1 6BX. 
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2. Plaid Services 
2.1 You have accessed our Services through an Application 
or within the Plaid dashboard (available at 
httP-s://my""'P-laid.com/). The products and services provided to 
you by the Application are governed by a separate 
agreement between you and the provider of the Application 
("Application Terms"). We have no responsibility for the 
products and services provided to you by or through the 
Application and will not be liable to you for any harm, 
damage or loss arising from your use of the products and 
services provided by or through the Application. 
2.2 Our Services will allow you to obtain financial information 
from your online bank or payment account ("Payment 
Account") (account information services). 
2.3 The terms and conditions that apply to the Payment 
Accounts that you access through our Services (the 
"Account Terms") will remain in effect and this Agreement 
does not change your Account Terms. 
2.4 We will not charge you for the use of our Services. 
Applications or other third parties may, however, charge you 
for products and services provided to you that make use of 
the Services provided by Plaid under this Agreement. 
Application providers and other third parties may pay us fees 
and other amounts in connection with the services we 
provide to them. 
Account information services 
2.5 Plaid's account information services allow you to access 
and view information relating to your selected Payment 
Account within the Plaid dashboard (available at 
httP-s://my""'P-laid.com/) and the Application through which you 
have accessed our Services. 
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2.6 To access the Plaid dashboard, you need to create an 
account with Plaid. You also need to ensure that your 
information is accurate, complete and up-to-date. You must 
follow best practices to help secure your Plaid account and 
notify us if you learn of any unauthorised access to or use of 
your Plaid account. 
2. 7 With your explicit consent, we access and display 
information relating to your selected Payment Account(s) 
("Account Information") within the Plaid dashboard and 
transmit such information to the Application through which 
you have accessed our Services. Such information may 
include: a. financial transaction history, for example, 
transaction amount, data, description and currency; b. 
financial account details, for example, account number, type, 
currency and balance; and c. financial account holder 
information, for example, name, address, phone number, 
and email address. 
2.8 Before receiving Plaid's account information service, you 
will have instructed the Application through which you have 
accessed our Services to retrieve your Account Information 
using Plaid. Upon such an instruction, you will generally be 
redirected to us. 
2.9 Once you are redirected to us, we will ask you to select 
which Payment Account provider ("Account Provider") you 
would like us to access Account Information from. You will 
give your explicit consent to us accessing your Account 
Information from the Account Provider you have selected. 
Plaid will request your Account Information from your 
Account Provider on a periodic basis in accordance with your 
consent until the consent expires or is withdrawn. 
2.10 Please note, you may be redirected to your Account 
Provider's website or mobile application in order to 
authenticate yourself so that your Account Provider knows 
that you consent to us accessing your Account Information. 
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2.11 Alternatively, in some circumstances, we may ask you to 
provide us with the login details for your Payment Account. 
By providing us with your Payment Account login details, you 
confirm that you have all the necessary rights, permissions 
and authority to share your login details and Account 
Information with us, and you grant us explicit consent to use 
your login details to access your Payment Account to obtain 
the necessary Account Information on your behalf and at 
your direction in order to provide you with the Services. 
2.12 Once we have accessed your Account Information we 
may: a. share your Account Information with the Application 
through which you have accessed our Services; b. share 
your Account Information with third parties as directed by the 
Application through which you have accessed our Services 
provided, however, that you have explicitly consent to such 
sharing; c. display your Account Information on the Plaid 
dashboard; or d. use your Account Information as set out in 
paragraph 5.1 and as otherwise described in this Agreement. 
2.13 You agree to us sharing the Account Information we 
have accessed from your Account Provider with the 
Application through which you have accessed our Services, 
and with third parties as directed by that Application provided 
you have explicitly consented to such sharing. Such sharing 
allows the Application to provide you with products and 
services in accordance with the Application Terms. 
2.14 We do not check the accuracy of the Account 
Information retrieved from your Account Provider and we rely 
on your Account Provider to ensure that your Account 
Information is up to date and accurate. 
2.15 We may standardize, categorize, merge, aggregate, 
and otherwise process your Account Information before 
displaying your Account Information on the Plaid dashboard, 
sharing it with the Application through which you have 
accessed our Services, or sharing it with third parties as 
directed by that Application with your explicit consent. 
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2.16 You may withdraw or vary your consent for Plaid to 
provide account information services at any time. 
3. Eligibility and Availability 
3.1 You can only use the Services if: a. you are 18 or over; b. 
you are a resident in and using our Services from the UK; c. 
you provide us with accurate, complete, and up-to-date 
information, and do not misrepresent your identity or any 
other information about you; d. you agree to this Agreement, 
and to using our Services in accordance with this 
Agreement; and e. you agree to comply with all laws and 
regulations applicable to your use. 
3.2 The Services that are available and the manner in which 
the Services are delivered may vary depending on the type 
of device you are using, the type of Payment Account(s) you 
have, the Account Terms and the Application Terms. 
4. Communication 
4.1 Where relevant, Plaid may send you information and 
notifications to your email address or mobile number via 
SMS where Plaid considers this appropriate. 
4.2 If your contact details (including your mobile phone 
number or email address) change, you should tell us as soon 
as you can. You are responsible for maintaining and 
regularly checking your device or email inbox for information 
and notifications from Plaid. 
4.3 You can contact Plaid by emailing us at 
regulato[Y..@P-laid.com. 
5. Data 
5.1 We use your information in line with our End User 
Privacy Policy ("Privacy Policy") which can be found on our 
website at httP-s://P-laid.com/legal/#end-user-P-rivacy.:P-Oliqƫ. If 
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you are not comfortable with how we handle your information 
as explained in the Privacy Policy, you should not use our 
Service. 
6. Liability 
6.1 Plaid will not be liable to refund you for any losses 
caused by circumstances beyond our control, for example, 
due to extreme weather, terrorist activity or industrial action. 
6.2 Plaid is not liable for any contravention of a requirement 
imposed on it by or under Part 7 of the Payment Services 
Regulations 201 7  where the contravention is due to: a. 
abnormal or unforeseeable circumstances beyond Plaid's 
control, the consequences of which would have been 
unavoidable despite all efforts to the contrary; or b. the 
obligations of Plaid under other provisions of EU or national 
law. 
6.3 Nothing excludes or limits our liability for: a. death or 
personal injury caused by our negligence; b. our fraud or 
fraudulent misrepresentation; or c. a deliberate breach of this 
Agreement in a major way that is designed to harm you. 
6.4 We are not liable to you for any harm, damage or loss to 
you arising from the acts or omissions of any third parties, in 
particular your Account Provider(s) and the Application 
through which you have accessed our Services. 
7. Complaints 
7 .1 If you have a complaint about our Services, please email 
us at regulatorY..@P-laid.com so that Plaid can investigate the 
circumstances for you. We will aim to deal quickly and fairly 
with any complaints you have about our Services in 
accordance with our obligations under applicable law. Plaid 
may, however, direct you to: a. your Account Provider, if your 
complaint relates to the services provided under the Account 
Terms; or b. the Application through which you accessed our 
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Services, if your complaint relates to the products and/or 
services provided by the Application under the Application 
Terms. 
7 .2 If your complaint relates to our Services and we do not 
resolve it, you may be able to refer it to the UK Financial 
Ombudsman Service. You can contact the UK Financial 
Ombudsman by telephone on: from inside the UK: 0300 1 23 
91 23 or 0800 023 4567; from other countries: +44 20 7964 
0500 on Monday to Friday, 8am to 8pm and on Saturday 
9am to 1 pm; by post at The Financial Ombudsman Service, 
Exchange Tower, London E14  9SR; or by email: 
comP-laint.info@financial-ombudsman.org.uk. The UK 
Financial Ombudsman Service is also available in a number 
of different languages and if you need it you will be put in 
touch with a translator when you contact the UK Financial 
Ombudsman Service. 
7 .3 Plaid is not responsible for any complaints or disputes 
about products and/or services provided by the Application 
through which you accessed our Services, other third 
parties, or your Account Provider. You should settle these 
with the Application, third party, or Account Provider directly. 
8. Changes to this Agreement 
8. 1 Plaid reserves the right to change this Agreement at any 
time. Plaid will take into account your interests affected by 
the intended changes and will only make changes that we 
consider to be reasonable. 
8.2 We will give you at least two months' prior written notice 
via, at a minimum, the contact details you have supplied to 
us of any intended material change to this Agreement along 
with the new version of the Agreement. 
8.3 If you do not agree with the proposed change(s) you 
must tell us using the Plaid contact details set out in 
paragraph 4.3 before that change takes effect and you will 
have the right to terminate this Agreement at any time before 
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the proposed date of their entry into force. If you do not 
contact us in order to tell us that you do not accept the 
changes and request to terminate this Agreement you will be 
deemed to have accepted the change(s) to the Agreement. 
9. Termination 
9.1 The contract between you and Plaid which is set out in 
this Agreement and which governs your use of the Services 
will continue until cancelled in accordance with this 
paragraph 10. 
9.2 You have the right to cancel the contract between us, 
which is set out in this Agreement, at any time without notice 
by contacting Plaid using the Plaid contact details set out at 
paragraph 4.3. 
9.3 We may cancel the contract with you, with immediate 
effect, by giving written notice: a. if you repeatedly break this 
Agreement and fail to resolve the matter to Plaid's 
satisfaction in a timely manner; or b. in the event of your 
death or incapacity. 
9.4 We may cancel this Agreement with you for any reason 
by giving you at least 2 months' written notice. 
1 0. Governing law and language 
10.1 This Agreement is governed by English law and is 
subject to the non-exclusive jurisdiction of the English 
Courts. 
10.2 This Agreement is in English and all communications 
with you will be in English. 
Developer Policy 
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Effective Date: December 30, 2019 
This Developer Policy ("Policy") provides rules and 
guidelines that govern access to or use by our developers 
("you" or "your") of the Plaid API, websites ("Site"), 
dashboards, related tools, and other products or services 
(collectively, the "Service") provided by Plaid Inc. and its 
subsidiaries, including Plaid Financial Ltd. and Plaid, B.V. 
("Plaid", "we", "our", and "us"). Any violation of this Policy 
may result in suspension or termination of your access to the 
Service and/or access to end users' personal and financial 
information ("End User Data"). 
By accessing and using the Service, you agree to comply 
with all the terms of this Policy. This Policy will apply each 
time you access or use the Service. If you are agreeing to 
the terms of this Policy on behalf of an organization or entity, 
you represent and warrant that you are so authorized to 
agree on behalf of that organization or entity. This Policy is 
important; please read it carefully. 
We may update or change this Policy at any time in our 
discretion. If we make any changes to this Policy that we 
deem to be material, we will make a reasonable effort to 
inform you of such change. If you don't agree with the 
change, you are free to reject it; unfortunately, that means 
you will no longer be able to use the Service. 
Jump to section: 
Registration 
ComRliance with ARRlicable Law 
SecuritY. 
Data Storag,e, 
Account Deactivation 
Prohibited Conduct 
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SusP-ension and Termination 
ReP-orting Violations 
Miscellaneous 
Registration 
To sign up for the Service, you must create an account 
("Account") by registering on our Site and providing true, 
accurate, and complete information about yourself and your 
use of the Service. You agree not to misrepresent your 
identity or any information that you provide for your Account, 
and to keep your Account information up to date at all times. 
It is your responsibility to maintain access to your Account; 
you may never share your Account information, including 
your Plaid Dashboard password, as well as your API 
authentication credentials, including your Client Identification 
Number ("Client ID") and secret, with a third party or allow 
any other application or service to act as you. 
If you become aware of any unauthorized use of your 
Account or any other breach of security, please immediately 
notify us via email to securitY..@P-laid.com. 
Compliance with Applicable Law 
When using the Service, you must abide by all applicable 
local, state, national, and international laws. You also confirm 
that you, your business, your employees, your service 
providers, and any others acting on your behalf adhere to all 
applicable laws, especially those pertaining to financial data 
and to data protection, privacy and data security. 
In addition, you certify that you, your officers, directors, 
shareholders, direct and indirect parent entities, subsidiaries, 
and affiliates: 
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• are and will remain in compliance with all applicable 
import, re-import, sanctions, anti-boycott, export, and re­
export control laws and regulations (including all such 
laws and regulations that apply to a U.S. company, such 
as the Export Administration Regulations, the International 
Traffic in Arms Regulations, and economic sanctions 
programs implemented by the Office of Foreign Assets 
Control (OFAC)); 
• are not subject to, or owned by parties that are subject to, 
sanctions or otherwise identified on any sanctions-related 
list, including but not limited to lists maintained by the 
United States government (such as the List of Specially 
Designated Nationals and Blocked Persons, maintained 
by OFAC, the Entity List maintained by the U.S. 
Commerce Department's Bureau of Industry and Security, 
and the CAATSA section 231 (d) list maintained by the 
U.S. State Department), the United Nations Security 
Council, the United Kingdom, the European Union or its 
Member States, or other applicable government authority; 
and 
• are not engaging, and will not engage, in activities which 
may require or permit any applicable government 
authority to pursue an enforcement action against, or 
impose economic sanctions on you or us. 
The certifications immediately above are not sought, and are 
not provided, if and to the extent such request or certification 
would constitute a violation of the EU Blocking Statute, of 
laws or regulations implementing the EU Blocking Statute in 
the EU Member States or in the United Kingdom, or any 
similar anti-boycott, non-discrimination, or blocking 
provisions foreseen in applicable local laws. 
You are solely responsible for ensuring that your use of the 
Service is in compliance with all laws applicable to you, 
including without limitation, the rules and guidelines of any 
system or network that facilitates payments and any security 
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requirements, including under the Payment Card Industry 
Data Security Standards (PCI-DSS), as may be applicable to 
you. 
Security 
You are responsible for securely maintaining your Plaid 
Dashboard username and password, as well as your API 
authentication credentials, including your Client ID and 
secret. You must notify us immediately in the event of any 
breach of security or unauthorized use of your Account or 
any End User Data. You must never publish, distribute, or 
share your Client ID or secret, and must encrypt this 
information in storage and during transit. 
Your systems and application(s) must handle End User Data 
securely. With respect to End User Data, you should follow 
industry best practices but, at a minimum, must perform the 
following: 
• Maintain administrative, technical, and physical 
safeguards that are designed to ensure the security, 
privacy, and confidentiality of End User Data. 
• Use modern and industry standard cryptography when 
storing or transmitting any End User Data. 
• Maintain reasonable access controls to ensure that only 
authorized individuals that have a business need have 
access to any End User Data. 
• Monitor your systems for any unauthorized access. Patch 
vulnerabilities in a timely fashion. Log and review any 
events suggesting unauthorized access. 
• Plan for and respond to security incidents. 
• Comply with relevant rules and regulations with regard to 
the type of data you are handling, such as the Safeguards 
Rule. 
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Data Storage 
Any End User Data in your possession must be stored 
securely and in accordance with applicable laws. 
Account Deactivation 
Once you stop using the Service in accordance with any 
applicable agreement you may have with us, you may 
deactivate your Account by following the instructions on the 
Site. We may also deactivate your Account if you have 
ceased using the Service for three months; your applicable 
agreement with us terminates or expires; or as reasonably 
necessary under applicable law. After your Account 
deactivation, we will deprovision your access to all End User 
Data associated with your integration. 
Even after your Account deactivation, and to the extent 
permitted under applicable law, we may still retain any 
information we collected about you for as long as necessary 
to fulfill the purposes outlined in our privacy policy/statement, 
or for a longer retention period if required or permitted under 
applicable law. 
Prohibited Conduct 
You agree not to, and agree not to assist or otherwise enable 
any third party to: 
• sell or rent End User Data to marketers or any other third 
party; 
• access or use the Service or End User Data for any 
unlawful, infringing, threatening, abusive, obscene, 
harassing, defamatory, deceptive, or fraudulent purpose; 
• collect and store end users' bank credentials and/or End 
User Data other than as required to access or use the 
Service, as authorized by the end user, as permitted by 
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Plaid, and as permitted under applicable law; 
• use, disclose, or retain any "nonpublic personal 
information" (as defined under the Gramm-Leach-Bliley 
Act) or "personal information" (as defined under the 
California Consumer Privacy Act) other than in strict 
compliance with applicable law; 
• use, disclose, or otherwise process any "personal data" 
(as defined in Regulation (EU) 2016/679 (General Data 
Protection Regulation)) other than in strict compliance 
with applicable law; 
• access or use the Service or access, transmit, process, or 
store End User Data in violation of any applicable privacy 
laws or in any manner that would be a breach of contract 
or agreement with the applicable end user; 
• access or use the Service to infringe any patent, 
trademark, trade secret, copyright, right of publicity, or 
other right of any person or entity; 
• access or use the Service for any purpose other than for 
which it is provided by us, including for competitive 
evaluation, spying, creating a substitute or similar service 
to any of the Service, or other nefarious purpose; 
• scan or test (manually or in an automated fashion) the 
vulnerability of any Plaid infrastructure without express 
prior written permission from Plaid; 
• breach, disable, interfere with, or otherwise circumvent 
any security or authentication measures or any other 
aspect of the Service; 
• overload, flood, or spam any part of the Service; 
• create developer accounts for the Service by any means 
other than our publicly-supported interfaces (e.g., creating 
developer accounts in an automated fashion or otherwise 
in bulk); 
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• transfer, syndicate, or otherwise distribute the Service or 
End User Data without express prior written permission 
from Plaid; 
• decipher, decompile, disassemble, copy, reverse 
engineer, or attempt to derive any source code or 
underlying ideas or algorithms of any part of the Service, 
except as permitted by applicable law; 
• modify, translate, or otherwise create derivative works of 
any part of the Service; 
• access or use the Service or End User Data in a manner 
that violates any agreement between you or the end user 
and Plaid; or 
• access or use the Service or End User Data in a manner 
that violates any applicable law, statute, ordinance, or 
regulation. 
Suspension and Termination 
We reserve the right to withhold, refuse, or terminate access 
to the Service and/or End User Data in whole or in part 
where we believe the Service is being accessed or used in 
violation of this Policy or any other Plaid agreement, 
including Plaid's agreements with any third party partners or 
data sources of Plaid (each, a "Partner"), or where use would 
pose a risk of harm, including reputational harm, to Plaid, its 
infrastructure, its data, the Service, an end user, or a Partner. 
We will use reasonable efforts to notify you via email or other 
method when deciding to withhold, refuse, or terminate 
access to the Service and/or End User Data. We may 
immediately suspend or terminate access without notice if 
appropriate under the circumstances, such as when we 
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become aware of activity that is a violation of any applicable 
law or when we determine, in our sole discretion, that harm 
is imminent. 
Plaid will not be liable for any damages of any nature 
suffered by you or any third party resulting from Plaid's 
exercise of its rights under this Policy or under applicable 
law. 
Reporting Violations 
If any person becomes aware of a violation of this Policy, we 
request that you immediately notify us via email to 
legalnotices@P-laid.com. We may take any appropriate 
action -- including reporting any activity or conduct that we 
suspect violates the law to appropriate law enforcement 
officials, regulators, or other appropriate third parties -- in our 
sole discretion in respect to such violations. 
Miscellaneous 
The failure by you or Plaid to exercise in any respect any 
right provided for herein shall not be deemed a waiver of any 
further rights hereunder. 
If any provision of this Policy is found to be unenforceable or 
invalid, that provision shall be limited or eliminated to the 
minimum extent necessary so that this Policy shall otherwise 
remain in full force and effect and enforceable. 
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Cookie Policy 
Effective Date: December 30, 2019 
Legal - Plaid 
This Cookie Policy ("Policy") explains how Plaid Inc. and its subsidiaries, including Plaid Financial Ltd. 
and Plaid, B.V., (collectively, "we", "our", or "us"), and trusted third parties, use cookies on our 
websites and other online services (collectively the "Services"), as well as your choices related to 
those cookies. Please review this Policy to learn more about the types of cookies we use, why we use 
them, and how you can control or limit the use of cookies. 
To find out more about our privacy practices, please refer to our End User Privacy'. PolicY. and our 
Privacy'. Statement. 
Jump to section: 
What are cookies? 
How We Use Cookies 
Your Choices 
Changes to This PolicY. 
Contacting Us 
What Are Cookies 
Cookies are small data files stored on your browser or device, which can be in the form of session 
cookies (which expire once you close your web browser) or persistent cookies (which stay on your 
browser for a set period of time or until you delete them). They generally contain information such as 
website preferences, user settings, and browsing history. This information helps us recognize you as 
you interact with or revisit our Services. 
Cookies may be served by the entity that operates the website you are visiting ("first-party cookies") 
or by other companies ("third-party cookies"). For example, we use first-party cookies to remember 
your settings and preferences, such as language and location. We also integrate third-party analytics 
cookies, like Google Analytics, onto our websites to help us understand how you are using our 
websites so that we can improve them. 
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We also use other technologies that function similarly to cookies. For instance, we use web beacons 
(also called pixels), which are small images on a web page or in an email. Web beacons collect 
information about your browser or device and can set cookies. In addition, we use local storage, 
which allows data to be stored locally on your browser or device. 
How We Use Cookies 
We use cookies for a number of reasons, like helping us determine the popularity of certain content, 
improving our Services and your experience, and to better understand your online activity. The 
cookies we use generally fall into one or more of the following categories: 
C AT E G O RY O F  C O O K I E S  
H O W W E  U S E  T H E S E  C O O K I E S  
Essential 
These cookies are strictly necessary 
for our Services to function properly. 
Some of our Services depend on 
these cookies and may not work 
properly, or at all, if they are disabled. 
Security 
We use these cookies to help identify 
and mitigate potential security risks. 
Preferences 
We use these cookies to remember 
your settings and preferences, such 
as language and location, when you 
use our Services. 
Analytics 
We use these cookies to better 
understand how you interact with our 
Services so that we can improve 
them. 
For example, we may use these 
cookies to determine if you have 
interacted with certain content or 
features. We can also use these 
cookies to learn more about which 
features are the most popular with 
our users and where we may need to 
make improvements. 
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C AT E G O RY O F  C O O K I E S  
H O W W E  U S E  T H E S E  C O O K I E S  
Advertising 
We and our trusted advertising 
partners use these cookies to display 
advertisements, to make 
advertisements more relevant to 
visitors to our websites, and to track 
the efficiency of any advertising 
campaigns, both on our Services and 
on other websites. 
Your Choices 
You have the right to choose whether or not to accept cookies. However, since cookies can be an 
important part of how our Services work, if you remove or reject cookies, this could affect the 
availability and functionality of our Services. 
Below are some options to control or limit how cookies are used on our Services: 
• You can usually manage settings to remove or reject browser cookies manually within your 
browser's configuration settings. To manage these settings, please follow the instructions given by 
your browser. 
• To prevent your data from being used by Google Analytics, you can install 
Google's OP-t-out browser add-on. 
• For information on how our advertising partners may allow you to opt out of receiving ads based on 
your web browsing history, please visit httP-:lloP-tout.aboutads.info/. In addition, European users 
should visit EuroP-ean Interactive Digital Advertising Alliance and Canadian users should visit 
Digital Advertising Alliance of Canada to learn more about how to opt out of receiving these types 
of ads. 
Changes to This Policy 
We may update or change the cookies (or similar technologies) we use from time to time. The most 
up-to-date version of this Policy will be posted on our website at httP-s://P-laid.com/legal, and if we 
make any changes, we will update the effective date at the top of the Policy. We recommend that you 
check back periodically for any changes. 
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Contacting Us 
Legal - Plaid 
If you have any questions about our use of cookies or this Policy, you can contact us at 
grivacY..@Rlaid.com. 
Short Message Service (SMS) Terms 
Effective Date: September 3, 2019 
By agreeing to these Short Message Service Terms ("SMS Terms"), you consent to receive 
automated SMS messages from Plaid Inc. ("Plaid"), and any of its SMS-related service providers 
("service providers"), including through the use of an automatic telephone dialing system, at the 
telephone number you have selected. Message and data rates may apply. 
By agreeing to these SMS Terms, you also authorize your wireless operator to disclose your mobile 
number, name, address, email, network status, customer type, customer role, billing type, mobile 
device identifiers (IMSI and IMEI) and other subscriber and device details, if available, to Plaid and 
service providers for the duration of the business relationship, solely for identity verification and fraud 
avoidance. See our PrivacY. PolicY. for how we treat your data. 
If you do not wish to receive SMS messages from Plaid or its service providers, or if you no longer 
want your wireless operator to share information about you with Plaid or its service providers, you 
agree to reply STOP to any SMS message from Plaid or sent on behalf of Plaid in order to opt out of 
the SMS message notifications. You may receive an additional SMS message confirming your 
decision to opt out. 
Changes to our legal policies 
Our mission at Plaid is to enable innovation in financial services. As a result, we're constantly working 
to improve our existing services, and to develop new services that give developers the ability to creat 
amazing products, and for end users to connect their financial data to their favorite apps. 
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As we make changes to our services, we review and update our legal policies to reflect those 
changes. Additionally, we may periodically revise and reorganize the language in our policies to make 
them easier to follow and understand. 
Stay up to date by reviewing highlights from the most recent changes to our policies below. And if you 
have any questions about the changes, please reach out to us at grivacY-@Rlaid.com. 
201 9-1 2-30 
We updated our End User Privacy Policy, Privacy Statement, Developer Policy, and Cookie Policy. 
201 9-1 2-12 
We added our Candidate Privacy Notice to our website. 
201 9-1 2-05 
We added our End User Services Agreement (US) and the SMS Terms to our website. 
201 9-08-27 
We added our End User Services Agreement (UK) to our website. 
201 9-05-29 
We added information to our End User PrivacY. PolicY. and PrivacY. Statement to address requirements 
of the European Union's General Data Protection Regulation. Additionally, we added more details 
about the information we collect from end users. Lastly, we translated our 
End User PrivacY. PolicY. into Sganish. 
201 9-05-06 
We added our Cookie PolicY. to the website. 
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