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Home Court filings Bofa Ca Unemployment In re: Bank of America California Unemployment Benefits Litigation — S.D. Cal., No. 21-md-02992 Exhibit 52 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 350-53, S.D. Cal. No. 3:21-md-02992)

Court filing

Exhibit 52 — In re Bank of America California Unemployment Benefits Litigation (Dkt. 350-53, S.D. Cal. No. 3:21-md-02992)

Filed October 24, 2024 in In re Bank of America California Unemployment Benefits Litigation; one of 1415 filings from this case.

Record facts

CourtU.S. District Court for the Southern District of California
Filed2024-10-24

U.S. District Court for the Southern District of California · No. 3:21-md-02992-GPC-MSB · Doc. 350-53 · 2024-10-24 · Docket on CourtListener

Full text

EXHIBIT 52 
Case 3:21-md-02992-GPC-MSB     Document 350-53     Filed 10/24/24     PageID.11368 
Page 1 of 3

Message 
From: 
Sent: 
To: 
Subject: 
Best, 
 
12/2/2023 12:31:50 AM 
Cindy Baker 
] 
Fwd: Our apologies for the delay ... 
Cindy Baker 
i Redacted - PII ! 
The information in this email and any of its attachments is intended solely for the addressee and legally 
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Begin forwarded message: 
From: Cindy Baker <
> 
Date: January 27, 2021 at 9:26:02 AM PST 
To: "ID.me Member Support" <help@id.me> 
Subject: Re: Our apologies for the delay ... 
Hello, 
I still have not received an email/phone call follow up to verify my identity? I have done everything possible 
with both id.me and EDD to resolve my pending status of EDD funds and am not getting any assistance. Please 
advise ASAP. 
Respectfully, 
On Tue, Jan 19, 2021 at 6:03 PM ID.me Member Support <help(a1id.me> wrote: 
Hello, 
We apologize for the delay. Rest assured, we received your initial support request Cricket Number~ Redacted- PII i) and our 
Member Support Team is working on providing a personal reply t:o your question(s). We will have a response for you 
shortly. In the meantime, please feel free to check out **[ID.me's FAQ page](https://idme.zendesk.com/hc/en-
us}** as most questions can be answered using the articles provided. If you have any additional information to add 
to your request or if you were able to solve the issue, please feel free to reply to this e-mail and any response will be 
added to your request. Again, we apologize for the delay and we will respond shortly. 
Warm regards, 
ID.me Member Support 
www.id.me 
Baker_C_0000360 
Case 3:21-md-02992-GPC-MSB     Document 350-53     Filed 10/24/24     PageID.11369 
Page 2 of 3

Zendesk 
Best, 
Cindy Baker 
V: 
 
Emails are intended only for the person or entity to which it is addressed and may contain information that is privileged, 
confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information to anyone other 
than the intended recipient is prohibited. 
Baker_C_0000361 
Case 3:21-md-02992-GPC-MSB     Document 350-53     Filed 10/24/24     PageID.11370 
Page 3 of 3

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