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Home Court filings In re: Bank of America California Unemployment Benefits Litigation — S.D. Cal., No. 21-md-02992 RESPONSE re 209 Supplemental Briefing, Plaintiffs' Opposition to Defendant's Motion… —…

Court filing

RESPONSE re 209 Supplemental Briefing, Plaintiffs' Opposition to Defendant's Motion… — Bofa Ca Unemployment (Dkt. 215)

No. 3:21-md-02992-GPC-MSB · Doc. 215 · Docket on CourtListener

Summary

Plaintiffs' opposition to the bank's motion to preclude additional ESI discovery, filed January 30, 2024 as Doc. 215 in In re Bank of America California Unemployment Benefits Litigation, No. 3:21-md-02992-GPC-MSB, in the U.S. District Court for the Southern District of California. The plaintiffs ask the court to compel the bank to add eight ESI custodians, five executives including its CEO and three non-executives, or at minimum three executive custodians of their choosing. They argue the added cost is the same per custodian, that the executives hold unique documents on the Fraud Filter strategy, and that such evidence bears on treble damages under 15 U.S.C. §1693f(e) and punitive damages. On proportionality, they assert that over 100,000 Californians lost access to benefits and cite a $225 million CFPB and OCC fine. The 9-page brief is signed by Brian Danitz and Connie K. Chan.

Summary drafted by a model from the document's text below and checked by script against that text before publication. It is a navigation aid, not a reading of what the document proves. Where AI is used

Full text

Case 3:21-md-02992-GPC-MSB      Document 215     Filed 01/30/24     PageID.2248   Page 1
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     1 JOSEPH W. COTCHETT (SBN 36324)    MICHAEL RUBIN (SBN 80618)
     2   jcotchett@cpmlegal.com          mrubin@altber.com
         BRIAN DANITZ (SBN 247403)       STACEY M. LEYTON (SBN 203827)
     3   bdanitz@cpmlegal.com            sleyton@altber.com
     4   KARIN B. SWOPE (Pro Hac Vice)   MATTHEW MURRAY (SBN 271461)
         kswope@cpmlegal.com             mmurray@altber.com
     5   ANDREW F. KIRTLEY (SBN 328023)  CONNIE K. CHAN (SBN 284230)
     6   akirtley@cpmlegal.com           cchan@altber.com
         COTCHETT, PITRE & McCARTHY, LLP ALTSHULER BERZON LLP
     7   840 Malcolm Road, Suite 200     177 Post Street, Suite 300
     8   Burlingame, CA 94010            San Francisco, CA 94108
         Telephone: (650) 697-6000       Telephone: (415) 421-7151
     9
         Fax: (650) 697-0577             Fax: (415) 362-8064
    10
       Co-Lead Counsel for Plaintiffs and the Proposed Class
    11 (Additional Counsel Listed Below)

    12

    13                      UNITED STATES DISTRICT COURT
    14                    SOUTHERN DISTRICT OF CALIFORNIA
    15

    16 IN RE BANK OF AMERICA                        Case No. 3:21-md-02992-LAB-MSB
       CALIFORNIA UNEMPLOYMENT
    17 BENEFITS LITIGATION                          PLAINTIFFS’ OPPOSITION TO
    18                                              DEFENDANT’S MOTION TO
                                                    PRECLUDE ADDITIONAL ESI
    19                                              DISCOVERY
    20
         This Document Relates to All Actions       Judge:        Hon. Larry Alan Burns
    21

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         Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery
         Case No. 3:21-md-02992-LAB-MSB
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     1         The Bank fails to justify its refusal to search the eight key witnesses’ ESI.
     2         First, as to burden, the Bank admits it “offered eight additional ESI custodians”
     3 to Plaintiffs (McGarry Decl. ¶9) and that its incremental per-custodian cost is the same

     4 for executives and non-executives (Anderson Decl. ¶9). Adding executives Moynihan,

     5 Bessant, Athanasia, Montag, and Channels, each of whom has relevant documents (see

     6 Exs. 1-15), will cost the Bank no more than adding any other five custodians.

     7         Second, each of the requested custodians has relevant and unique knowledge
     8 about the issues—especially CEO Moynihan, who personally prepared memos and

     9 presented on key issues at closed-door Board meetings. Exs. 1, 10-12. The Bank

    10 responds by inventing a “key decision maker” standard, but the law is clear that an

    11 executive’s documents are subject to ESI review if the executive has “uniquely relevant

    12 information that is not available from the sources already designated.” In re Facebook,

    13 Inc. Consumer Privacy User Profile Litig., 2021 WL 10282213, at *1 (N.D. Cal. Nov.

    14 14, 2021); see also Blackberry Ltd. v. Facebook, Inc., 2019 WL 4544425, at *5-6 (C.D.

    15 Cal. Aug. 19, 2019) (considering only whether custodian “has ‘unique or personal

    16 knowledge of the subject matter’”); Fed. R. Civ. P. 26(b)(1).1 Even under the Bank’s

    17 test, Plaintiffs should prevail based on evidence indicating that Moynihan personally

    18 authorized freezing 46,000 cards the very day the Bank deployed its Fraud Filter
    19 strategy (Ex. 7),2 and that Moynihan, Bessant, Athanasia, and other executives directed

    20 changes to the Bank’s claims-processing procedures specifically to avoid paying

    21 EFTA-required provisional credit (Exs. 4, 13). Those and other documents show that

    22 top Bank executives were not merely aware of but were driving the key issues.3 And

    23   1
           The so-called “apex doctrine,” which applies to potentially disruptive depositions,
    24   does not shield executives “from merely collecting and producing documents.”
         Blankenship v. Fox News Network LLC, 2021 WL 2345972, *3 n.5 (S.D. W. Va. June
    25   8, 2021); accord Rosinbaum v. Flower Foods, Inc., 238 F.Supp.3d 738, 749 (E.D.N.C.
         2017) (“apex doctrine” does not “shield an executive from a request for production”).
    26   2
           Notably, the Bank neither denies that Moynihan is the “Brian” who authorized those
         freezes nor identifies any other “Brian” to whom the email may have been referring.
    27   3
           The evidence here is thus a far cry from Blackberry, in which plaintiff conceded the
    28   CEO was “far afield” from the issues and relied solely on an editorial by the CEO
         that showed no personal knowledge of the patent at issue. 2019 WL 4544425, at *7.
    28   Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery                1
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     1 because those executives often communicated only with one another (see, e.g., Exs. 1,

     2 3), their documents are unique and cannot be obtained through other sources. See In re

     3 Facebook, 2021 WL 10282213, at *2.4

     4            Third, the requested documents are critical and will help resolve this case, at
     5 trial or otherwise, if they confirm—as Plaintiffs have shown is likely (see Exs. 7, 11,

     6 12, 15, 16)—that these executives authorized the Fraud Filter’s continued use despite

     7 knowing it was wrongfully depriving tens of thousands of innocent Californians of

     8 critical UI funds for weeks and months on end. That would establish the Bank’s

     9 knowledge and willfulness and thus Plaintiffs’ entitlement to treble damages under

    10 EFTA, as well as punitive damages. See 15 U.S.C. §1693f(e) (treble damages available

    11 if no “good faith investigation,” if no “reasonable basis” for denying claim, or if

    12 violations were “knowing[] and willful[]”); Dang v. Cross, 422 F.3d 800, 808-09 (9th

    13 Cir. 2005) (punitive damages if defendant acted with malice, oppression, gross

    14 negligence, willful or wanton misconduct, or in reckless disregard of plaintiffs’ rights).

    15 Likewise, if those documents confirm—as Plaintiffs have shown is likely (see Exs. 3,

    16 4, 11, 13, 14)—that top executives directed development of the Fraud Filter strategy to

    17 protect the Bank at the expense of innocent cardholders, that would support Plaintiffs’

    18 claims for breach of fiduciary duty, breach of the implied covenant, and treble and
    19 punitive damages. Discovery into what executives knew about the Fraud Filter and its

    20 impacts, when they knew it, and what actions they directed, authorized, or ratified is

    21 critical to resolving these key issues, and Plaintiffs are entitled to it under Rule 26.

    22            Fourth, the scope of discovery to date is nothing unusual for an MDL class
    23 action of this complexity and scope. See Schoen Decl. ¶6.5 Plaintiffs’ search terms were

    24   4
             While the Bank is of course right that the documents cited by Plaintiffs were
    25 obtained from existing custodians, the point is that those documents show why the
         requested custodians will undoubtedly have highly material, non-duplicative
    26 documents. See Shenwick v. Twitter, 2018 WL 833085, at *1 (N.D. Cal. Feb. 7, 2018).
         Because the Bank will not need to re-review any duplicate documents, its per-
    27 custodian cost estimate is likely inflated. Decl. of Jaclyn Schoen ¶8.

    28   Nor is there anything improper about Plaintiffs’ interrogatories asking the Bank to
         5

       identify which documents it may rely upon in defending its use of the Fraud Filter.
    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery                2
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     1 not overbroad, yielding a reasonable hit rate by industry standards, and the Bank could

     2 have reduced costs by choosing more efficient and cost-effective review methods. Id.

     3 ¶¶3-5.6 Plaintiffs also reasonably limited the requested documents to a two-year period.

     4 That the Bank had to hire more contract attorneys and expedite review to meet the

     5 December 4 deadline is a problem of the Bank’s own making. Plaintiffs served their

     6 RFPs on June 12. Had the Bank properly disclosed all relevant ESI custodians in its

     7 July 31 disclosures, it could have begun collecting and reviewing documents in August

     8 rather than waiting until October. See Chan Decl. ¶¶25-32; McGarry Decl. ¶5.

     9        Finally, the requested discovery is proportional given the importance of issues
    10 and the amount in controversy, notwithstanding the Bank’s attempt to downplay the

    11 enormous harm it caused. The Bank used its Fraud Filter to automatically deny claims

    12 and freeze or block accounts, depriving over 100,000 innocent Californians of access

    13 to hundreds of millions of dollars in UI and disability benefits.7 The reason the Bank

    14 stopped using the Fraud Filter after “approximately 9 months” (Bank Br. 2) was

    15 because on June 1, 2021, a federal court issued a preliminary injunction enjoining the

    16 Bank’s practices, based on Plaintiffs’ “strong likelihood of success” and showing of

    17 irreparable harm. The CFPB and OCC then imposed on the Bank a $225 million fine

    18 for its misconduct. Plaintiffs and class members seek to recover treble and punitive
    19 damages that the regulators were not statutorily authorized to pursue.8

    20        For these reasons, Plaintiffs respectfully request that the Court deny the Bank’s
    21 motion and compel the Bank to add the eight additional ESI custodians (executives

    22 Moynihan, Bessant, Athanasia, Montag, and Channels, plus non-executives Boussuge,

    23 Johnson, and Blasi) or, at minimum, adopt its tentative ruling compelling the Bank to

    24 add three executive custodians of Plaintiffs’ choosing.

    25

    26   6
         In any event, Plaintiffs have already agreed to meet and confer with the Bank to
       negotiate a narrower set of search terms for the eight requested custodians.
    27 7 See https://www.consumerfinance.gov/enforcement/actions/bank-of-america-na-2/.
       8
    28 See 12 U.S.C. §5565(a)(3), 15 U.S.C. §1693o(a)(5) (authorizing CFPB to recover
       restitution and civil money penalties but not exemplary or punitive damages).
    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery              3
       Case No. 3:21-md-02992-LAB-MSB
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     1 Dated: January 30, 2024            COTCHETT, PITRE & McCARTHY, LLP
     2                                    By: /s/ Brian Danitz
                                              JOSEPH W. COTCHETT
     3                                        BRIAN DANITZ
                                              KARIN B. SWOPE
     4                                        ANDREW F. KIRTLEY
     5
         Dated: January 30, 2024          ALTSHULER BERZON LLP
     6
                                          By: /s/ Connie K. Chan
     7                                        MICHAEL RUBIN
                                              STACEY M. LEYTON
     8                                        MATTHEW MURRAY
                                              CONNIE K. CHAN
     9
                                          Co-Lead Counsel for Plaintiffs and the
    10                                    Proposed Class
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    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery            4
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     1   DAVID S. CASEY, JR. (SBN 060768)              JOSHUA B. SWIGART (SBN 225557)
     2
         dcasey@cglaw.com                              josh@swigartlawgroup.com
         GAYLE M. BLATT (SBN 122048)                   JULIANA G. BLAHA (SBN 331066)
     3   gmb@cglaw.com                                 juliana@swigartlawgroup.com
     4
         JEREMY ROBINSON (SBN 188325)                  SWIGART LAW GROUP, APC
         jrobinson@cglaw.com                           2221 Camino Del Rio South. Suite 308
     5   P. CAMILLE GUERRA (SBN 326546)                San Diego, CA 92108
     6
         camille@cglaw.com                             Telephone: (866) 219-3343
         CATHERINE McBAIN (SBN 303911)                 Fax: (866) 219-8344
     7   kmcbain@cglaw.com
     8
         CASEY GERRY SCHENK                             DANIEL G. SHAY (SBN 250548)
         FRANCAVILLA BLATT &                            danielshay@tcpafdcpa.com
     9   PENFIELD, LLP                                  LAW OFFICE OF DANIEL G. SHAY
    10   110 Laurel Street                              2221 Camino Del Rio South, Suite 308
         San Diego, CA 92101                            San Diego, CA 92108
    11   Telephone: (619) 238-1811                      Telephone: (619) 222-7429
    12   Fax: (619) 544-9232                            Fax: (866) 431-3292

    13   Liaison Counsel for Class Plaintiffs           Liaison Counsel for Individual Plaintiffs
    14
         DANIEL L. WARSHAW (SBN 185365)                FRANCIS A. BOTTINI, JR. (SBN 175783)
    15   dwarshaw@pswlaw.com                           fbottini@bottinilaw.com
    16   BOBBY POUYA (SBN 245527)                      ANNE B. BESTE (SBN 326881)
         bpouya@pswlaw.com                             abeste@bottinilaw.com
    17   PEARSON, SIMON & WARSHAW, LLP                 ALBERT Y. CHANG (SBN 296065)
    18   15165 Ventura Boulevard, Suite 400            achang@bottinilaw.com
         Sherman Oaks, CA 91403                        YURY A. KOLESNIKOV (SBN 271173)
    19   Telephone: (818) 788-8300                     ykolesnikov@bottinilaw.com
    20   Fax: (818) 788-8104                           BOTTINI & BOTTINI, INC.
                                                       7817 Ivanhoe Avenue, Suite 102
    21   RAYMOND P. BOUCHER (SBN 115364)               La Jolla, CA 92037
    22   ray@boucher.la                                Telephone: (858) 914-2001
         BOUCHER LLP                                   Fax: (858) 914-2002
    23   21600 Oxnard Street, Suite 600
    24   Woodland Hills, CA 91367                      Attorneys for Plaintiff Lindsay McClure
         Telephone: (818) 340-5400                     and the Proposed Class
    25   Fax: (818) 340-5401
    26
         Attorneys for Plaintiffs Jonathan Smith,
    27   Alex Yuan, and the Proposed Class
    28

    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery                  5
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     1   THOMAS E. FRAYSSE (SBN 104436)                ADAM MCNEILE (SBN 280296)
         tef@knoxricksen.com                           adam@kbklegal.com
     2   MAISIE C. SOKOLOVE (SBN 239665)               KRISTIN KEMNITZER (SBN 278946)
     3   mcs@knoxricksen.com                           kristin@kbklegal.com
         AMANDA M. PLOWMAN (SBN 317462)                KEMNITZER, BARRON & KRIEG, LLP
     4   amp@knoxricksen.com                           42 Miller Avenue, 3rd Floor
     5   KNOX RICKSEN LLP                              Mill Valley, CA 94941
         2033 N. Main Street, Suite 340                Telephone: (415) 632-1900
     6   Walnut Creek, CA 94596                        Fax: (415) 632-1901
     7   Telephone: (925) 433-2500
         Fax: (925) 433-2505                           Attorneys for Plaintiffs Roland
     8                                                 Oosthuizen, Rosemary Mathews, and the
     9   Attorneys for Plaintiff Robert L. Wilson      Proposed Class
         and the Proposed Class
    10

    11
         MARY E. ALEXANDER (SBN 104173)                CHRISTOPHER J. HAMNER (SBN
    12   malexander@maryalexanderlaw.com               197117)
    13   BRENDAN D.S. WAY (SBN 261705)                 chamner@hamnerlaw.com
         bway@maryalexanderlaw.com                     EVELINA M. SERAFINI (SBN 187137)
    14   ARIN R. SCAPA (SBN 283400)                    eserafini@hamnerlaw.com
    15   ascapa@maryalexanderlaw.com                   HAMNER LAW OFFICES, APLC
         CATALINA S. MUÑOZ (SBN 317856)                26565 West Agoura Road, Suite 200
    16   cmunoz@maryalexanderlaw.com                   Calabasas, CA 91302
    17   MARY ALEXANDER &                              Telephone: (888) 416-6654
         ASSOCIATES, P.C.
    18   44 Montgomery Street, Suite 1303              Attorneys for Plaintiffs Jory Zoelle, Cindy
    19   San Francisco, CA 94104                       Baker, Ursula Auburn, and the Proposed
         Telephone: (415) 433-4440                     Class
    20   Fax: (415) 433-5440
    21
         Attorneys for Plaintiff Clara Cajas
    22
         and the Proposed Class
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    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery                  6
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     1   JAMES V. NOLAN (SBN 84239)               BENJAMIN GUBERNICK (SBN 321883)
     2
         jvnolan@yololaw.com                      ben@gubernicklaw.com
         ROBERT P. NAKKEN (SBN 77550)             GUBERNICK LAW, P.L.L.C.
     3   rnakken@yololaw.com                      10720 W. Indian School Rd., Suite 19
     4
         DAVID W. JANES (SBN 71334)               Phoenix, AZ 85037
         dwjanes@yololaw.com                      Telephone: (734) 678-5169
     5   GARDNER, JANES, NAKKEN,
     6
         HUGO & NOLAN LAWYERS                      DAVID N. LAKE (SBN 180775)
         429 First Street                          david@lakelawpc.com
     7   Woodland, CA 95695                        LAW OFFICES OF DAVID N. LAKE
     8
         Telephone: (530) 662-7367                 16130 Ventura Boulevard, Suite 650
         Fax: (530) 666-9116                       Encino, CA 91436
     9                                             Telephone: (818) 788-5100
    10   Attorneys for Plaintiff Brian Wiggins and Fax: (818) 479-9990
         the Proposed Class
    11                                             Attorneys for Plaintiffs Julie Hicks,
    12                                             Kuang Ting Chong, Stephanie Moore,
                                                   and the Proposed Class
    13

    14   THOMAS MARTIN III (SBN 218456)
         tom@mblawapc.com                         ANDRE L. VERDUN (SBN 365436)
    15   NICHOLAS J. BONTRAGER (SBN 252114)       Andre@VerdunLaw.com
    16   nick@mblawapc.com                        LAW OFFICES OF ANDRE L. VERDUN
         MARTIN & BONTRAGER, APC                  1777 N. Ventura Avenue
    17   4605 Lankershim Blvd., Suite 535         Ventura, CA 93001
    18   Toluca Lake, CA 91602                    Telephone: (619) 880-0110
         Telephone: (323) 940-1700                Fax: (866) 786-6993
    19   Fax: (323) 328-8095
    20                                            Attorneys for Plaintiffs Rosa Alvarez,
         Attorneys for Plaintiff Steven Hart      Elana Martina Rojas de Charolet, and
    21                                            Jessie Verdun
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    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery               7
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                                 SIGNATURE CERTIFICATION
     1

     2        Pursuant to Section 2(f)(4) of this Court’s Electronic Case Filing
     3 Administrative Policies and Procedures Manual, I, Connie K. Chan, hereby certify

     4 that the content of this document is acceptable to all the signatories herein and that I

     5 have obtained counsel’s authorization to affix their electronic signatures to this

     6 document.
                                                      /s/ Connie K. Chan
     7
                                                      CONNIE K. CHAN
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    28 Plaintiffs’ Opp’n to Def.’s Mot. to Preclude Additional ESI Discovery                  8
         Case No. 3:21-md-02992-LAB-MSB


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