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FTC Warning Letter to Taycor Financial — Misleading Small Businesses About CARES Act PPP Assistance (June 22, 2020)

Record facts

CourtFederal Trade Commission
Filed2020-06-22

Summary

A warning letter dated June 22, 2020 from the Federal Trade Commission and the U.S. Small Business Administration to the chief executive officer of TF Group, Inc., d/b/a Taycor Financial, headed Misleading Small Businesses About Emergency Assistance in the Coronavirus Aid, Relief, and Economic Security Act. The letter advises that the company or its lead generators may be unlawfully misleading small business consumers about federal loans or other relief in violation of the Federal Trade Commission Act, 15 U.S.C. § 45. It states that FTC staff reviewed the company's advertising as recently as June 16, 2020 and lists claims found there, including use of the SBA logo, an invitation to apply quickly for PPP loans, and representations about completing an application in under 15 minutes and funds within 48 hours of approval. The letter asks the company to respond within 48 hours.

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Cited in: Eric S. Benderson

Full text

June 22, 2020 
 
Via Electronic Mail 
 
Michael Hong, CEO 
TF Group, Inc., d/b/a Taycor Financial 
222 N. Pacific Coast Hwy. #675 
El Segundo, CA 90245 
mhong@taycor.com 
 
Re: 
Misleading Small Businesses About Emergency Assistance in the  
Coronavirus Aid, Relief, and Economic Security Act 
 
WARNING LETTER 
 
Dear Mr. Hong, 
 
This letter is to advise you that TF Group, Inc., d/b/a Taycor Financial (“Taycor”) or its 
lead generators may be unlawfully misleading small business consumers about federal loans or 
other temporary small business relief in violation of the Federal Trade Commission (“FTC Act”). 
15 U.S.C. § 45.    
The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) is intended to 
provide emergency relief to individuals, families, and businesses under severe financial strain 
amid the novel coronavirus outbreak (COVID-19). The Act offers vital assistance to small 
businesses struggling to keep their workforces employed, by creating a new Section 7(a) loan 
program: the Paycheck Protection Program (“PPP”). Small businesses may apply for PPP loans 
through U.S. Small Business Administration (“SBA”)-authorized lenders or other lenders SBA 
has determined to be eligible. 
FTC staff has reviewed advertising and marketing by, or on behalf of, Taycor, including 
the website disasterloanassistance.com, as recently as June 16, 2020.  These materials have 
included the following claims: 
• Using the official logo of the SBA, disasterloanassistance.com claims it offers 
consumers “The Fastest & Easiest Way to Apply for PPP!”;  
• On this same screen, disasterloanassistance.com purports to offer “COVID-19 
SBA Loan Programs” and invites consumers to “Quick Apply” by submitting 
their business and financial information; and 

 
• Below this screen and immediately below additional information about the PPP 
loan application process, that consumers who “QUICK APPLY NOW” can 
“Complete an application in under 15 minutes” and “GET FUNDED FAST!”—
that “Funds are available within 48 hours of approval.” 
These and other claims suggest, among other things, an affiliation or relationship with the 
SBA or approved PPP lenders, or that consumers can get PPP or other SBA loans by applying on 
your site. To the extent that any of these claims are not truthful, omit material information 
needed to prevent the claims from misleading consumers, or are not substantiated, they would 
violate Section 5 of the FTC Act, 15 U.S.C. § 45, which prohibits “unfair or deceptive acts or 
practices in or affecting commerce.” Under Section 5, it is unlawful to make representations that 
are likely to deceive consumers, including small businesses. This includes express or implied 
representations, whether made directly or indirectly.   
Taycor should take immediate action, including by reviewing and monitoring all 
marketing used by, or on behalf of, Taycor in any form (including websites, social media, emails, 
telemarketing, and text messages), to ensure all deceptive claims are removed. Taycor also 
should act immediately to remediate any harm to small business consumers stemming from such 
claims. This letter is not meant to contain an exhaustive list of possible violations related to your 
products or operations. 
Please notify us within 48 hours of the support Taycor has for the types of claims 
described above and specific actions Taycor has taken to address the FTC’s concerns by 
emailing COVID19ResponseDFP@ftc.gov. FTC investigators have copied and preserved the 
relevant website and marketing materials and will continue monitoring your representations to 
evaluate whether further action is appropriate in connection with your activity. If you have any 
questions regarding compliance with the FTC Act, please contact us at 
COVID19ResponseDFP@ftc.gov. 
Sincerely, 
  
 
 
 
 
 
 
 
Malini Mithal 
Associate Director, Division of Financial Practices 
Federal Trade Commission 
 
 
 
 
 
 
 
 
Eric S. Benderson  
Associate General Counsel for Litigation 
U.S. Small Business Administration 
MALINI 
MITHAL
Digitally signed by MALINI 
MITHAL 
Date: 2020.06.22 10:05:05 
-04'00'
ERIC 
BENDERSON
Digitally signed by ERIC 
BENDERSON 
Date: 2020.06.22 13:53:40 
-04'00'

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