Court filing
Exhibit G - Support Ticket — Blueacorn Beringer (Dkt. 36.8)
Summary
Exhibit G, Document 36-8, filed 07/06/21 in case No. 5:21-cv-00251-BO, a two-page printout dated 6/21/2021 of a support ticket, #6527, received via web form on June 21, 2021 at 2:30PM. The requester asks for an update on the ETA of funds for a loan approved 05/13/2021, stating that an email confirmed a funds transfer initiated on 6/4/2021 with an estimated funding time of 3-7 business days and that no email confirmation for dash card processing was received. The requester states that representatives advised to be patient. A second message at 2:45 PM states that the ticket was closed although the requester had not communicated with anyone. The ticket lists status Pending and type Incident.
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Cite this document
“Exhibit G - Support Ticket — Blueacorn Beringer (Dkt. 36.8).”
Original at ecf.nced.uscourts.gov, No. 5:21-cv-00251-BO, Doc. 36-8. Archived at Pandemic Darlings, https://pandemicdarlings.com/court-filings/blueacorn-beringer-nced-187990/undated-gov-uscourts-nced-187990-36-8-gov-uscourts-nced-187990-36-8/
, SHA-256 dbb655dbaa937f2b58cc1db002b8e25b8195217dd7c514788ef621d5820b1233.Full text
EXHIBIT G Case 5:21-cv-00251-BO Document 36-8 Filed 07/06/21 Page 1of2 6/21/2021 https://blueacorn.zendesk.com/tickets/6527/print Ne #6527 Please provide an update on the eta of funds for loan #1590829000 approved 05/13/2021 Submitted Received via Requester June 21,2021 at 2:30PM Web Form [is Status Type Group Assignee Pending Incident Blue Acorn Sageer Ahamed Priority Security Incident False Positive/Non-lssue No RE ee 21, 2021 at 2:30 Pm Please provide a funding and dash card update, | received an email confirming funds transfer initiated to account ending in 0000 on 6/4/2021 and the estimated time for funding was 3-7 business days, however | unfortunately never received an email confirmation for dash card processing. I've communicated with numerous representatives of blue acorn down to this morning and they has all reassured me of no errors and advised to just be patient, however | would just like to receive an internal update since they also advised they are not allowed to provide me with account specifics. Any information would be tremendously helpful to understanding this process. Thanks in Advance ED une 21, 2021 at 2:45 PM I'm sorry, my ticket was closed but | haven't communicated with anyone. Please assist. Support Software by Zendesk Case 5:21-cv-00251-BO Document 36-8 Filed 07/06/21 Page 2 of 2 https://blueacorn.zendesk.com/tickets/6527/print
File and source
- File
- gov.uscourts.nced.187990.36.8.pdf
- Size
- 193,139 bytes
- SHA-256
- dbb655dbaa937f2b58cc1db002b8e25b8195217dd7c514788ef621d5820b1233
- Original
- PACER (login required)